Balsdons Vehicle Services Ltd

Our Mission

Please allow me to introduce our company to you. My name is Allan Balsdon, having worked in the recovery / garage industry all my working life, I took on the running of a local garage in 1997 concentrating in vehicle maintenance and recovery of light and heavy vehicles.

Through being reliable and consistent, we secured several maintenance contracts and by 2004 we realised we would have to seek alternative premises. After a long search we realised that there were no suitable premises in the locality, so we purchased an acre of land on Exeter Road Industrial Estate in Okehampton, Devon, beside the main A30 trunk road and had a new purpose built workshop erected on it designed for the efficient maintenance of cars, vans and trucks and to use as an operating center for our recovery services.

We opened our new premises in November 2006. We are a family run business with three of my sons, Lee, Michael and Paul working for me, we also employ eight other qualified technicians and two apprentices.

Our workshop has been fully equipped with brand new equipment which includes; 4-two post lifts for lifting cars and vans; the latest A.T.L. scissor lift MOT Bay; three sets of mobile column lifts for lifting trucks and coaches; and advanced diagnostic equipment for cars and trucks.

We are ATA registered and our recovery technicians are IVR trained and ADR certified. We have a quality system that is accredited to the ISO9001:2000 standard, our recovery services are also accredited to PAS43 and National Highway Sector Schemes: Sector 17 to UKAS standards and we are in the process of obtaining PAS80: BSI Kitemarks. We are also members to the Motor Industry Code of Practice and The Good Garage Scheme. In 2009 we were one of the nominated finalist for the Motor Trader Awards Garage of the Year 2009 for the UK.

On the recovery side we currently operate light recovery trucks, heavy recovery trucks and roadside assistance vans, One roadside assistance van is equipped for motorcycle recovery and a towing dolly for cars and light vans and the other service van is equipped for commercial breakdowns.

Our vehicles meet all recovery needs.

We Offer:

24-hour access to all facities
24-callout and recovery for motorcycles, cars, vans, minibuses, trucks, horseboxes and coaches
24 hour car, van, tipper and minibus hire
Quick fit tyre, exhaust and battery service
Secure storage for all vehicles
Fully compliant wash bay facilities
Air conditioning serviced and repaired
Class 1,2,3,4,5L and 7 MOT testing
Advanced Diagnostics
Car, van and commercial vehicle servicing and repair
Commercial vehicle inspections and fleet maintenance
Commercial roller brake tester
Very easy access from the A30 trunk road
Goods vehicle MOT's arranged and prepared
Comfortable, friendly waiting area and spacious service reception with excellent facilities.
Service van equipped with motorcycle recovery trailer and car / small van recover dolly
Service van fully equiped for commercial vehicle breakdowns
Light recovery truck with a beavertail recovery bed
Light recover sleeper cab truck with tilt slide bedd and second car lift
Heavy recovery Renault Magnum with top recovery boom, long under lift and side winder winches
Friendly, polit and well trained staff
From our feedback, we achieve very high customer satisfaction, Our relocation has enabled us to attend breakdowns much quicker being beside the A30, very close to Whitehouse service station, giving easy access to the main Exeter to Cornwall trunk road. Our average time from receiving a call and being on the scene of a breakdown is 20 minutes.

If you feel that you could benefit from any of our services, workshop or breakdown, then please do not hesitate to contact us either on our 24 hour telephone number 01837 55911 or by using the contact form on the contact us page.

Alternatively you may wish to contact us by post, our address is:

Balsdons Vehicle Services LTD, Galbraith Road, Hameldown Business Park, Okehampton, Devon, EX20 1UF