News & Views

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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March 22, 2017

News & Views

Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme

News & Views
As part of a campaign launched this week by the Chartered Trading Standards Institute (CTSI), trade associations and bodies that are committed to reducing consumer detriment are being encouraged to join its Consumer Codes Approval Scheme (CCAS). This is after the total amount of consumer spending it protected across member businesses soared to over £51 … Continue reading "Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme"
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January 25, 2017

News & Views

Resolutions: It’s that time of year

News & Views
January is a month where people are looking to make resolutions, a change for the better. Alternative Dispute Resolution (ADR) works along similar lines. In the automotive industry, the objective of ADR is to achieve a fair conclusion to a dispute between a motor trader and consumer, without having to refer it to court, which … Continue reading "Resolutions: It’s that time of year"
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