Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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June 23, 2009

News & Views

ICAP reports on continued success of motor industry self regulation in the garage sector

Press Releases
Number of garages subscribing to code of practice continues to increase More than a thousand calls to Consumer Advice Line as awareness grows 91% of conciliation cases satisfactorily resolved without need for arbitration The Motor Codes Ltd Independent Compliance Assessment Panel (ICAP) met last month to carry out its second quarterly review of the performance … Continue reading "ICAP reports on continued success of motor industry self regulation in the garage sector"
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May 20, 2009

News & Views

Garage users Motor Codes wants to hear from you

Press Releases
On-line customer questionnaire launched by industry body Motorists are being encouraged to tell Motor Codes Limited about the service they have received at subscribing garages through a new on-line consumer survey at www.motorcodes.co.uk. Since the Motor Industry Code of Practice for Service and Repair was launched in August last year, motorists have been encouraged to … Continue reading "Garage users Motor Codes wants to hear from you"
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