Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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November 18, 2008

News & Views

Motor Industry Code of Practice praised by consumer group but challenge issued to independent sector

Press Releases
Consumer Focus1 today used its presentation at a seminar held by the parliamentary All Party Motoring Group, to praise the work and commitment of the motor industry in its response to the challenge made by predecessor organisation, the National Consumer Council, which in 2005 called for a new consumer code for the service and repair … Continue reading "Motor Industry Code of Practice praised by consumer group but challenge issued to independent sector"
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August 29, 2008

News & Views

Motorists get industry backing in fight against rip-off garages

Press Releases
The motor industry has today launched a robust new code of practice to improve the standards of garages across the country, addressing complaints which cost consumers an estimated £4billion a year.1 Motorists now have the reassurance of a new scheme and tough enforcement regime to ensure fair and honest treatment by garages. Responding to consumer … Continue reading "Motorists get industry backing in fight against rip-off garages"
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