Gates Tyres – Team Protyre

Hallwood Rd, Lillyhall, Workington, CA14 4JR

Garage type: Independent Garage

Phone: 01900 358219

Code: Service & Repair

Garage Services

Payment Options

Overall rating from 670 customer reviews

Customer ratings and reviews for Gates Tyres – Team Protyre, Lillyhall

Garage review for Gates Tyres – Team Protyre, Lillyhall

22nd Feb 2020
“Fantastic and professional service from Mike at Gates Tyres. Purchased four tyres, which were ordered in and fit to my car the next morning. Four wheel alignment carried out and not a single mark on my alloys. I will be back with my partners car soon!”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Feb 2020
“Had no problem very good service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

20th Feb 2020
“The staff were very friendly and helpful. There was a slight problem after the initial visit but on return this was dealt with very efficiently and professionally without any additional cost.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

20th Feb 2020
“Excellent service with realistic time on how long it would take.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

19th Feb 2020
“My car seems to run better afte being serviced”

Garage review for Gates Tyres – Team Protyre, Lillyhall

19th Feb 2020
“I rated at 5 because it?s a great service!!”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Feb 2020
“Definitely recommend them to others, easy and pleasant to deal with, no problems”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Feb 2020
“very good service, down to earth and won't try and sell you the Earth”

Garage review for Gates Tyres – Team Protyre, Lillyhall

17th Feb 2020
“Despite booking an appointment, it took over two hours to change two tyres. Then, when I checked the wheel bolts as instructed I discovered that one of the locking bolts has been damaged and won't tighten properly anymore. Should never have left the shop like this!”

Garage review for Gates Tyres – Team Protyre, Lillyhall

15th Feb 2020
“Very easy to deal with. Informative. Treated the vehicle with care. Competitive price, will definitely use again”

Garage review for Gates Tyres – Team Protyre, Lillyhall

15th Feb 2020
“Did exactly what was needed. No hassle. Gave great advice at when I picked the car up.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

14th Feb 2020
“Mot tester explained everything.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

14th Feb 2020
“Reliable and friendly service. MOT done and was pleased.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

11th Feb 2020
“Service and friendliness absolutely first class. Staff could not improve anything.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

10th Feb 2020
“Very helpful friendly reception staff, with excellent communication skills.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

10th Feb 2020
“Good workmanship, 12 days later and no problems. Although booked a specific time on the website, it took 2 hours to complete the tyre replacement.The website implied a specific timeslot (you arrived 15 min early then everything would be done by the end of the 1 hour timeslot) but actually seemed to run on first come first served basis and they were very busy. I was happy with the service and 2 hours is not bad, but website should not raise expectations that can't be achieved. Had to go back the next morning as a tire pressure warning light was lit, they reset the system within 5 minutes and no problem since. Overall, happy but will probably book direct next time and arrive early before they get busy.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

8th Feb 2020
“Full service and mot ,all sorted and good communication to say how long it was going to take”

Garage review for Gates Tyres – Team Protyre, Lillyhall

7th Feb 2020
“Helpful and professional staff”

Garage review for Gates Tyres – Team Protyre, Lillyhall

6th Feb 2020
“fantastic service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

6th Feb 2020
“Great price, excellent service, very helpful and friendly ?”

Garage review for Gates Tyres – Team Protyre, Lillyhall

5th Feb 2020
“Yes I will certainly use again -professional service and helpful desk staff.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Feb 2020
“efficient and effective”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Feb 2020
“Quick service at a good price and local”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Feb 2020
“The receptionist, was very friendly and helpful, the overall service was fast and efficient.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

31st Jan 2020
“Pre booked tyres fitted, even on a busy Friday night”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Jan 2020
“Excellent service and great choice with value for money selection of tyres”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Jan 2020
“I would recommend them and have used them previously”

Garage review for Gates Tyres – Team Protyre, Lillyhall

29th Jan 2020
“consistant”

Garage review for Gates Tyres – Team Protyre, Lillyhall

28th Jan 2020
“Excellent advice”

Garage review for Gates Tyres – Team Protyre, Lillyhall

28th Jan 2020
“Michael and the team done a great job in looking after me as usual. Always a good effort from all and very professional throughout.Cheers”

Garage review for Gates Tyres – Team Protyre, Lillyhall

25th Jan 2020
“Efficient, quick and open on a Saturday”

Garage review for Gates Tyres – Team Protyre, Lillyhall

25th Jan 2020
“very easy, and competitive. Fitted in allocated time slot”

Garage review for Gates Tyres – Team Protyre, Lillyhall

24th Jan 2020
“Quick and friendly service. MOT passed without probs but got a recommendation that 3 tyres could do with replacement. Only took an hour longer after the actual MOT. Spot on!”

Garage review for Gates Tyres – Team Protyre, Lillyhall

24th Jan 2020
“I have used Gates Tyres at Lilyhall for years, and will continue to do so …”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Jan 2020
“Excellent quick efficient service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Jan 2020
“Don?t know, never used them”

Garage review for Gates Tyres – Team Protyre, Lillyhall

22nd Jan 2020
“Booked and paid for tyres online with a pre-cooked appointment. Car was quickly seen to and tyres changed.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Jan 2020
“item required ready to hand, no delay , job completed satisfactory, good pricing”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Jan 2020
“Everything worked like clockwork,for me great no hanging around.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Jan 2020
“Had tyres fitted,were in stock and good pricing, had MOT ,required a coil spring
arranged this to be fitted, on arrival the spring was available and fitted quickly.
over all my needs were seen to with out delay, hence service as it should be, which today is not always the case, well done team.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Jan 2020
“Great service and even got a car health check while I was there. I also got tyres the cheapest in Cumbria I will definitely return.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Jan 2020
“Easy to book on line and good service at the site”

Garage review for Gates Tyres – Team Protyre, Lillyhall

16th Jan 2020
“Car was dealt with efficiently and professionally, didn't have to wait long for the MOT, would definitely use this company again.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

16th Jan 2020
“Good friendly service, good price and free coffee.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

13th Jan 2020
“very happy with the service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

13th Jan 2020
“fast efficient service with tyres at the right price.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

11th Jan 2020
“Booked an MOT online. They started at the time I requested with a very efficient, polite service at a great price, you even get a free coffee.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

10th Jan 2020
“My front tyres were getting close to the limit, I didn?t need to book, I was able to just turn up on a Friday morning and the receptionist was very helpful. She was able to get someone to check that my tyres did need changing and that it could be done there and then. They replaced my tyres with similar ones to the old ones. The whole experience took about an hour and was very simple.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

9th Jan 2020
“Good overall experience. Friendly and professional”

Garage review for Gates Tyres – Team Protyre, Lillyhall

7th Jan 2020
“………… ………”

Garage review for Gates Tyres – Team Protyre, Lillyhall

7th Jan 2020
“The tall girl with blond hair was very,very informative and helpful”

Garage review for Gates Tyres – Team Protyre, Lillyhall

6th Jan 2020
“good advice and recommendations, pleasant and polite although being referred to by the car model doesnt show enough care and respect. The counter assistant should be i asked to refer to customers by their title and surname ie Mr Barthlomew, not Audi or ford fiesta!. Eye contact is always good and smiles are even better makes us customers feel valued. grumpy and sullen is not a good attitude in face to face customer contact .”

Garage review for Gates Tyres – Team Protyre, Lillyhall

4th Jan 2020
“Easy going and fast service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

4th Jan 2020
“Twice now I have had a bad experience. The first time my partner rang and priced up some brake discs and pads and said I would come up right away, when I got there I was told that no one had rang and I was at the wrong place. I went to about 4 other places to be told the same. My partner rang the same number and it was intact protyre after all. The woman on gates tyres side was very apologetic and I ended up leaving satisfied. I then had an MOT done to my car, when I went outside and seen my car hadn?t moved after 2 hours of waiting, I asked the receptionist if there was an update on the car and they told me it was done, it must of only taken half an hour because it hadn?t moved from where it was around half an hour after I went outside the first time. I was sat there for 1 hour and a half and no one even bothered to tell me!! Will not be using the service again as this is the second time I have been messed about.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Jan 2020
“Gates can always be trusted with your vehicle,
Best advice always given and no up selling of products that are not needed .”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Jan 2020
“The service was very professional, I use gates and i like my son would recommend to all our friends”

Garage review for Gates Tyres – Team Protyre, Lillyhall

3rd Jan 2020
“Excellent service and customer care lead by great bloke Mike Thompson.
Called within 3 minutes to clarify a point and it was auctioned upon by the team.
Polite desk ladies.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

31st Dec 2019
“Good price, good service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

31st Dec 2019
“Always provide a quick,efficient and professional service that can be trusted with prices to match. My latest visit for new tyres was the usual fuss free kind of transaction I like. Options were offered and decided on,job done quickly and expertly,I left satisfied. What more is there?”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Dec 2019
“Very helpful and honest”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Dec 2019
“Visited fit 2 new tyres & tracking. As per usual wheels were removed promptly & then left for 30 minutes or so until someone replaced tyres. Place not busy, staff seemed to be standing around not doing much”

Garage review for Gates Tyres – Team Protyre, Lillyhall

28th Dec 2019
“Booked online quick and easy!Got a call to let us know car was ready after service and MOT and collected car at our convenience.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

28th Dec 2019
“Brilliant service,lovely reception team.Thank you”

Garage review for Gates Tyres – Team Protyre, Lillyhall

27th Dec 2019
“Excellent service again.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

24th Dec 2019
“This is what a supplier should be like”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Dec 2019
“phoned 8.30 for 2 tyres to be fitted these wer on the car at 9.30 with travelling time 10 mins each way what more can you ask for , pleasant staff and paper to read thanks”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Dec 2019
“Good service, friendly helpful staff.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Dec 2019
“friendily staff and excellent value”

Garage review for Gates Tyres – Team Protyre, Lillyhall

20th Dec 2019
“Always friendly and professional”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Dec 2019
“Totally hassle free from start to finish. The tyres I required were immediately available. Efficient staff in reception and fitting bay. Free coffee!

(I have used Gates Tyres for many years and am pleased that their high standards have continued.)”

Garage review for Gates Tyres – Team Protyre, Lillyhall

17th Dec 2019
“Prompt friendly service.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

17th Dec 2019
“Watching the staff carrying out there duties wasn?t professional looking, they seemed to start a task then leave it to do something else”

Garage review for Gates Tyres – Team Protyre, Lillyhall

16th Dec 2019
“Excellent service. Friendly and efficient.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

14th Dec 2019
“Great service, booked MOT online – quick, easy & simple.
Friendly & professional staff.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

13th Dec 2019
“Got the impression that it was all about sales not service, quite pushy not just with me but others.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

13th Dec 2019
“I was looking for a set of tyres and noticed Pro Tyre had an offer on Fallen tyres.I decided to take them up on it, I turned up handed the keys over and was reunited with my vehicle an hour later .While waiting I passed the time reading the Newspapers in the waiting room.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

12th Dec 2019
“Friendly and efficient team. Nice warm waiting room!”

Garage review for Gates Tyres – Team Protyre, Lillyhall

10th Dec 2019
“When I tried to order my tyres the receptionist told me they couldn?t be in stock for a week, however when spoke to the manager they were in stock the next day. I asked for my rear tyres to be moved to the front and the new tyres on the rear. I watched the fitters put the brand new tyres on the front and had to go to the receptionist to tell them they were putting the new ones on the front to which she said ?I don?t think they are, I will go and check? and then came back and said ?he didn?t read the ticket right?. Overall slow, poor experience.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

9th Dec 2019
“Great friendly staff good service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

9th Dec 2019
“Excellent, efficient and speedy service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

7th Dec 2019
“had 2 new tyres fitted and found out had an other problem and got that sorted at the same time”

Garage review for Gates Tyres – Team Protyre, Lillyhall

6th Dec 2019
“excellent service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

5th Dec 2019
“from the man on the front desk to all who fitted my tyres was all very professional and very helpful a real credit to you”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Nov 2019
“Good competitive price for tyres, reception very helpful & friendly would hesitate to use again”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Nov 2019
“Came in for 4 tyres.. Gave quick affordable quote and Could fit me inThere and then”

Garage review for Gates Tyres – Team Protyre, Lillyhall

30th Nov 2019
“Fast efficient and friendly. I would recommend to a friend”

Garage review for Gates Tyres – Team Protyre, Lillyhall

29th Nov 2019
“Good apart from I got into my car and the entire contents of my glove box was emptied onto the floor of the passenger side, personal items and wedding invites which now have oil finger prints on. I had told reception when I arrived that the lock nut needed to change my tyres was in the boot, so no need to go into my glove box. Annoying and avoidable.

Other than that, quick service and that was a walk in which is great”

Garage review for Gates Tyres – Team Protyre, Lillyhall

26th Nov 2019
“An all round polite and friendly service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Nov 2019
“Very good service and quick.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Nov 2019
“Very helpful on the phone going through a number of product options and prices. Friendly service upon arrival”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Nov 2019
“I didn?t realise my MOT was due on return of holiday. I managed to book my MOT online for next day and it was nearly half the price I normally pay.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Nov 2019
“Ordered two new tyres for my wife?s fiesta st. Promptly delivered next day.Fitted a couple of days later. Very pleased with the job and service.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

23rd Nov 2019
“Tyre was good and prices are too bad however waiting 1 hour and a half (roughly) to have 1 tyre put on. Could try be a little bit more efficient with timescales.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

22nd Nov 2019
“Cheap and nasty”

Garage review for Gates Tyres – Team Protyre, Lillyhall

21st Nov 2019
“Great customer service from your,staff and great workmanship.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

20th Nov 2019
“Highly recommended”

Garage review for Gates Tyres – Team Protyre, Lillyhall

18th Nov 2019
“Had my car M.O.T'd with You , staff were great . Will use again”

Garage review for Gates Tyres – Team Protyre, Lillyhall

15th Nov 2019
“Good reception, good service”

Garage review for Gates Tyres – Team Protyre, Lillyhall

15th Nov 2019
“No probs from initial call. Good woman on the phone good fitter on site. Overall good job. Bit expensive though.”

Garage review for Gates Tyres – Team Protyre, Lillyhall

15th Nov 2019
“I ordered my tires from well known internet company Blackcircles but the guys discovered (once my wheels were off the car) that they had sent the wrong size.
The girls on the front desk were very helpful and offered me reasonably priced replacements to get me back on the road quickly.
Friendly service , happy and helpful staff at Gates tires and just waiting for a full refund which is on the way from Blackcircles.”