Hammond Autoserv Ltd

Unit 2 Altitude Business Park The Drift, Nacton Road, Suffolk, IP3 9QN

Garage type: Independent Garage

Phone: 0330 1304337

Garage Services

Our Mission

Hammond Autoserv is a truly family run business.

Our focus is to provide first class Customer Care, together with Top Quality Workmanship, at very Competitive Prices.

We carry out a full range, high standard, customer-reviewed services for all makes and models of car, from MOT Testing, Car Repairs, Full Servicing, Tyres, Exhausts, Batteries and Wheel Alignment. We also offer a range of extra services including courtesy car, collection and delivery.

Here are just some of the benefits you can expect at Hammond Autoserv:

– A strong focus on customer service. We are actively seeking customer reviews and ratings in order to monitor and improve our service to you. We publish all the customer reviews and ratings we receive on our website. We're so sure of the quality of our service that we allow our customers to do the talking. Being regularly rated and reviewed by our customers, means we have our finger on the pulse when it comes to the levels of service you need and expect, and we always aim to exceed, not simply deliver.

– We're fully signed up to Motorcodes to provide high standards at all times, so subscribing to The Motor Industry Codes of Practice for Service and Repairs ensures that our Staff are aware of their Legal Responsibilities as well as their Responsibilities under this code.

– Full 12 month or 12,000 mile guarantee on any parts we fit, along with the labour involved in fitting them as standard.

Vehicle due for a Service:
A full comprehensive service combined with an MOT reduces the MOT cost, because some of the procedure checks carried out within the MOT test is duplicated within the Full Service Schedule. Having your car serviced every year is an important part of keeping it in good running order, and could actually cut running costs significantly. Did you know that a clogged air filter alone can reduce your fuel efficiency by a massive 10 per cent? Call today for a quote. We always quote worst case, so that our customers don't get any surprises when they collect their vehicle. No other work is carried out without the Customers approval first. We believe in complete openness when it comes to pricing.

Your warranty is safe with us:
If your vehicle is still under manufacturer's warranty, you can bring it to us for servicing, MOT and repairs without worrying. If we need to fit parts at any time, we only fit parts which are certified as Original Equipment Matching Quality. Not only do these parts promise superior performance and great value-for-money, but your warranty won't be invalidated when we fit them.

MOT testing at Hammond Autoserv offers the additional benefits of our experience and expertise. We'll be able to spot any developing problems with your car while we're testing, and help you plan for future repairs well in advance. We'll even send you a reminder when your MOT test is due.

Our workshop is fully equipped with the latest High Tech MOT Testing, Servicing and Diagnostics equipment. Our staff are fully-qualified and experienced in everything from changing a wheel to complex engine diagnostics.

Hammond Autoserv Ltd

10
10

Very impressed with the speed and quality of work. Very friendly firm, would happily use again and recommend. Much cheaper than a branded garage. Value for money.

17/03/2017


10
10

Very friendly costumer care and I have got my car repaired and fixed on the same day. Thank you!

13/06/2016


10
10

"I had thought that customer service was a thing of the past, but Hammond Autoserv prove on a daily basis that good treatment of the customer is still very possible. They are reliable, fair and entirely trustworthy, and you know that both yourself and you

25/05/2016


10
10

Very friendly, efficient and honest value for money business. Can't fault them.

16/02/2016

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