Mumby Road Thurlby, Alford, Lincolnshire, LN13 9JN
Garage type: Franchised Dealer
Thurlby Motors is one of the most respected Vauxhall Dealers in the UK and it is also the largest Network Q Dealer, occupying three sites in Lincolnshire – Alford, Boston and Louth. Here at Thurlby Motors were large enough to give you impressive choice and competitive prices, but were dedicated to the most personal levels of care. When you visit us in Alford, Boston or Louth, Lincolnshire, you can be confident in receiving our expert advice on any Vauxhall vehicle and part, and well ensure that you leave us completely satisfied. Our combination of substantial aftercare and friendly service keeps our customers coming back were still offering dedicated care to Vauxhall owners whove been visiting us for decades.
With Customer satisfaction being the main focus of our business, we have devised the following core values:-
To be a customer focused and a successful organisation, anticipating and responding to all our customer needs. To be the leading company in all that we do and be the standard by which others are judged
Our Core Values
Always doing what we say we will and striving for excellence and quality in everything we do.
Being open and honest in all our dealings and maintaining the highest level of integrity at all times.
Ensure that all our staff are trained to the highest standard to provide a quality and reliable service
Treat customers how we would expect to be treated ourselves
Working together to ensure we deliver the highest standard of customer service at all times
Why use Thurlby Motors?
> We employ fully Factory Trained technicians whose training is updated several times each year and meaning we know your vehicle better than anyone
> Customers are quoted in advance with the price for identified additional repairs and we do not carry out any work without prior approval
> The value of your car will be enhanced if it has a fully stamped main dealer service history
> We guarantee our work and enable you to take advantage of our manufacturers guarantee on parts and labour
> A comfortable waiting area is available with refreshments and entertainment
> Free courtesy cars are provided as well as a collection and delivery service (subject to availability/collection and delivery option within a 15 mile radius)
> Detailed records of any work carried out to your vehicle are maintained and we are therefore in the best position to advise accurately on any work required
> We only use genuine parts as recommended by the manufacturer therefore there is no risk of your vehicle being fitted with cheap and dangerous counterfeit parts.
> Our costs are competitive and good value for money
> We provide all our customers with an exceptional customer service experience
For additional information please contact us on 01507 463254 or visit our website www.thurlbymotors.com