Tw Tyres Autocentre

11 Payne Lane, Rugby, Warwickshire, CV21 2UH

Garage type: Independent Garage

Phone: 01788 542292

Code: Service & Repair

Garage Services

Our Mission

Nathalie and the team pride themselves on providing an exceptional level of customer service. The centre known as TW Tyres Autocentre joined the Protyre network in 2016. The centre specialises in mechanical repairs as well as supplying and fitting tyres for cars, vans and 4x4s from all leading manufacturers, including Michelin, Pirelli, Bridgestone and Continental. Natalie and the team will be pleased to provide advice on the best tyres to meet your driving requirements. Why not visit our centre to get the best advice from our experts or feel free to buy online with same day fitting available. TW Tyres and Autocentre also offers MOT and servicing book now online

Payment Options

Overall rating from 1274 customer reviews

Customer ratings and reviews for Tw Tyres Autocentre, Rugby

Garage review for Tw Tyres Autocentre, Rugby

Claire Clews, 6th May 2022
“They have supplies and fitted my car tyres before. Took my campervan in today, just for a tyre check before a long journey . Turned up , straight around to a bay , where a lovely friendly guy checked all tryes and sorted pressure etc
Highly recommend”

Garage review for Tw Tyres Autocentre, Rugby

Vanita Mistry, 19th Jul 2021
“I had a new tyre fitted today to replace a burst one. However, this tyre was covered in lubricant, which I initially thought paint. when I queried this they said it was lubricant & that it would easily wash off. so why could they not have done this, as part of the work?? also the light for the tyre pressure monitor was still on the dashboard, again they should have rest it !! Not what I call a 'professional' job at all.”

Garage review for Tw Tyres Autocentre, Rugby

Shireen Naidoo, 7th Apr 2021
“2 tyres fitted. Excellent service. Would highly recommend.”

Garage review for Tw Tyres Autocentre, Rugby

21st Feb 2020
“Jamie was able to supply & fit three tyres (which are an odd size) for us as a walk in customer in a short period of time.”

Garage review for Tw Tyres Autocentre, Rugby

20th Feb 2020
“Fine MOT service in itself, however, something was replaced without my knowledge so I was therefore just expected to pay extra when I came to collect my car!”

Garage review for Tw Tyres Autocentre, Rugby

20th Feb 2020
“Had two tyres replaced whilst I waited. Prices were reasonable and service staff polite and professional.”

Garage review for Tw Tyres Autocentre, Rugby

20th Feb 2020
“Excellent service”

Garage review for Tw Tyres Autocentre, Rugby

17th Feb 2020
“great service and product at a fair price”

Garage review for Tw Tyres Autocentre, Rugby

17th Feb 2020
“Protyres fitted two new tyres quickly.”

Garage review for Tw Tyres Autocentre, Rugby

17th Feb 2020
“Very helpful”

Garage review for Tw Tyres Autocentre, Rugby

15th Feb 2020
“helpful and informative, well priced. stars as always.”

Garage review for Tw Tyres Autocentre, Rugby

14th Feb 2020
“Always so friendly and helpful. As well as tyres they?ve done other mechanical work on my vehicle over the past few years and always do a superb job.”

Garage review for Tw Tyres Autocentre, Rugby

14th Feb 2020
“Booking, delivering the car, contact about extras that needed doing and collecting the car all went well, the people were very friendly and helpful.”

Garage review for Tw Tyres Autocentre, Rugby

13th Feb 2020
“Happy with the service I received and the price was right. All staff are very pleasant.
Have used the garage several times and always been happy. Very knowledgeable staff and efficient service.

Only reason for 4 stars and not 5 was that My car was damaged by one of the staff moving it, parking it and then driving another customers car into it. Only minor damage. Accidents happen. Everyone responded really well and I was impressed how quickly the repair garage has been in touch. Just the inconvenience of have to deal with repairs in Daventry but happy with the solution.

Still, I will continue to use the garage as service is second to none. Even when something went wrong they were straight on it and took care of the whole process.

The way it has been dealt with is a true test of service and it builds trust.”

Garage review for Tw Tyres Autocentre, Rugby

12th Feb 2020
“Offered alternative tyres with prices and info.
Friendly service
coffee while you wait.”

Garage review for Tw Tyres Autocentre, Rugby

11th Feb 2020
“Have been using TW Tyres for probably getting to 40 years and have always received excellent service.
I'm glad that the level of service has continued under Protyre”

Garage review for Tw Tyres Autocentre, Rugby

10th Feb 2020
“Friendly efficient service, done in no time at all, car now drives much better.”

Garage review for Tw Tyres Autocentre, Rugby

10th Feb 2020
“Would recommend. Professional, efficient and good value.”

Garage review for Tw Tyres Autocentre, Rugby

8th Feb 2020
“Helpful staff, nice waiting area”

Garage review for Tw Tyres Autocentre, Rugby

7th Feb 2020
“I have used TW Tyres for almost 50 years, which tells you a lot about the continued excellent, value for money service. This was my first visit since they moved to ProtyreI and was pleased to see that the outstanding service continues. Thankyou once again.”

Garage review for Tw Tyres Autocentre, Rugby

6th Feb 2020
“Helped me out at a moment's notice after a puncture and got me back on the road”

Garage review for Tw Tyres Autocentre, Rugby

5th Feb 2020
“Dealt with my tyre problem effectively ??”

Garage review for Tw Tyres Autocentre, Rugby

Craig Sherriff, 4th Feb 2020
“After some “DIY” on my MK1 Golf went wrong, I got in touch seeking some help not really knowing what the issue was. Adam kindly picked up my mail, asked me to pop by at a time convenient to me and said he would sort it. True to his word, arrived, instantly seen and was invited to come and see the problem (which helps when you don’t know what the problem is/was). The quality of the service and customer experience is first class – thank you !”

Garage review for Tw Tyres Autocentre, Rugby

4th Feb 2020
“Did the job I needed. Fast. Efficient. Clear communication. sensible price.”

Garage review for Tw Tyres Autocentre, Rugby

4th Feb 2020
“They sorted out my front wheel tracking, and nothing was to much trouble.”

Garage review for Tw Tyres Autocentre, Rugby

4th Feb 2020
“Very professional as always, whether on the phone, at the front desk or with the work that is done.”

Garage review for Tw Tyres Autocentre, Rugby

3rd Feb 2020
“TW Tyres ordered two tyres three days before I require them made available as promised by TW fitted and balanced as promised while I waited about 45 minutes”

Garage review for Tw Tyres Autocentre, Rugby

1st Feb 2020
“Friendly and efficient staff was able to deal with my issue straightaway.”

Garage review for Tw Tyres Autocentre, Rugby

31st Jan 2020
“Had to have my car taken there with no prior appointment. The guys were really helpful and got it fixed as soon as was possible.”

Garage review for Tw Tyres Autocentre, Rugby

30th Jan 2020
“Really good experience, phoned due to having a flat tyre and they sorted it straight away. Friendly service.”

Garage review for Tw Tyres Autocentre, Rugby

30th Jan 2020
“For customer service coupled with professionalism of a high order, nowhere can match TW Tyres.”

Garage review for Tw Tyres Autocentre, Rugby

30th Jan 2020
“They quick replaced 2 tyre without an appointment at reasonable price considering time permutations”

Garage review for Tw Tyres Autocentre, Rugby

29th Jan 2020
“excellent service. from booking to service carried out.”

Garage review for Tw Tyres Autocentre, Rugby

29th Jan 2020
“Great customer service from intial email quote to fitting”

Garage review for Tw Tyres Autocentre, Rugby

27th Jan 2020
“Dealt with efficiently and speedily at a fair cost”

Garage review for Tw Tyres Autocentre, Rugby

27th Jan 2020
“Came for an MOT retest which only took about 20minutes and didnt charge me nothing although fix carried out at another place.
Wheel alignment was also done here and is spot on. All wheels are perfectly straight.
Recommend and will be coming back for more”

Garage review for Tw Tyres Autocentre, Rugby

24th Jan 2020
“Good service and prices”

Garage review for Tw Tyres Autocentre, Rugby

23rd Jan 2020
“Efficien and excellent service,and great value”

Garage review for Tw Tyres Autocentre, Rugby

23rd Jan 2020
“New wing mirror fitted – Dan did a great job repairing my car”

Garage review for Tw Tyres Autocentre, Rugby

22nd Jan 2020
“Excellent service and communication also liked the mot report highlighting what might require attention in th future”

Garage review for Tw Tyres Autocentre, Rugby

22nd Jan 2020
“V Organised”

Garage review for Tw Tyres Autocentre, Rugby

21st Jan 2020
“Very helpful, tyre kept going down and they advised me on what needed to happen”

Garage review for Tw Tyres Autocentre, Rugby

20th Jan 2020
“Gold service value for money”

Garage review for Tw Tyres Autocentre, Rugby

20th Jan 2020
“I have used TW Tyres for 10 years now prior to Protyre aquiring said company. I always find their services and product knowledge excellent and the staff polite. Tyre prices are second to none!”

Garage review for Tw Tyres Autocentre, Rugby

20th Jan 2020
“Online ordering needs attention. Monday morning tyre delivery hadn't arrived. Wasted journey from Dav to Rugby as the manager emailed instead of calling to say they wouldn't be there. No discount offered. Sorted later in the day and the service was good.”

Garage review for Tw Tyres Autocentre, Rugby

18th Jan 2020
“Good service, quick and all checked”

Garage review for Tw Tyres Autocentre, Rugby

16th Jan 2020
“The staff were polite and professional. I was able to sit and read in comfort with a free cup of coffee.”

Garage review for Tw Tyres Autocentre, Rugby

16th Jan 2020
“Always reliable:)”

Garage review for Tw Tyres Autocentre, Rugby

15th Jan 2020
“Good service good price”

Garage review for Tw Tyres Autocentre, Rugby

15th Jan 2020
“MOT completed in time”

Garage review for Tw Tyres Autocentre, Rugby

15th Jan 2020
“Excellent service very helpful”

Garage review for Tw Tyres Autocentre, Rugby

15th Jan 2020
“Good service but still waiting for email receipt.
Been using this company for thirty years.”

Garage review for Tw Tyres Autocentre, Rugby

13th Jan 2020
“Well satisfied seems a well run garage, will explain any faults that came to there attention in the service that I required , will use there services agin .”

Garage review for Tw Tyres Autocentre, Rugby

11th Jan 2020
“Always have parts available, good price and quality work”

Garage review for Tw Tyres Autocentre, Rugby

11th Jan 2020
“As always the team provided excellent customer service.”

Garage review for Tw Tyres Autocentre, Rugby

10th Jan 2020
“Excellent service go above and beyond to help you”

Garage review for Tw Tyres Autocentre, Rugby

8th Jan 2020
“Efficient and professional service”

Garage review for Tw Tyres Autocentre, Rugby

8th Jan 2020
“Helpful and efficient, honest about what work is actually needed. Now my garage of choice, I would recommend to others”

Garage review for Tw Tyres Autocentre, Rugby

7th Jan 2020
“the speed of service was very good. the price was excellent and the staff very knowligable.”

Garage review for Tw Tyres Autocentre, Rugby

4th Jan 2020
“Helpful and respectful”

Garage review for Tw Tyres Autocentre, Rugby

4th Jan 2020
“No hassle quick honest service”

Garage review for Tw Tyres Autocentre, Rugby

4th Jan 2020
“Did mot check, good enough job just customer service could do with some work.”

Garage review for Tw Tyres Autocentre, Rugby

4th Jan 2020
“They ordered the tyres that I required, they were in when they said they would be. The staff are all pleasant and helpful ??”

Garage review for Tw Tyres Autocentre, Rugby

31st Dec 2019
“Ordered tyre over the phone as it wasn't in stock, they phoned me first thing to let me know it was there the next day. Drove down and it was done in 30 minutes with no appointment. Stress-free well priced.”

Garage review for Tw Tyres Autocentre, Rugby

30th Dec 2019
“Dealt with me professionally and quickly at a great price.”

Garage review for Tw Tyres Autocentre, Rugby

30th Dec 2019
“Really helpful on phone, expecting me when I arrived, quick service and friendly and polite staff.
However, tyre pressure warning light came on the next day. Got it checked elsewhere and the other tyres pressures hadn?t been checked so they weren?t balanced. I believe all tyre pressures should be checked when one tyre replaced and would have expected this to have been done as is my previous experience elsewhere.”

Garage review for Tw Tyres Autocentre, Rugby

28th Dec 2019
“Told my tyre would be in at the time I was told..”

Garage review for Tw Tyres Autocentre, Rugby

24th Dec 2019
“I had to wait from 11am to 1.30pm to change one tyre,i asked tor all tyre preasures to be checked the three existing ones were not and were slightly out but the new one the preasure should be 30psi and was 38psi,dangerous!”

Garage review for Tw Tyres Autocentre, Rugby

21st Dec 2019
“Very customer friendly and know what they're doing. Didn't keep you waiting unnecessary”

Garage review for Tw Tyres Autocentre, Rugby

16th Dec 2019
“Always willing to help and give good advice
There?s never any surprises on the quotes they give at the beginning of the job or at the end
Your confident that at the end of the work carried out it is what they quoted at the start.”

Garage review for Tw Tyres Autocentre, Rugby

16th Dec 2019
“You had my car for 5 and 1/2 hours for an MOT and service and I have two toddlers, which was seen when I dropped my car off. I think this amount of time is unacceptable and when I got there it took 1/2 an hour to put together an invoice. I won?t be coming back.”

Garage review for Tw Tyres Autocentre, Rugby

13th Dec 2019
“I called in to the garage with a clanging noise coming from the car and they sorted it for me while I waited”

Garage review for Tw Tyres Autocentre, Rugby

12th Dec 2019
“Prompt and efficient service”

Garage review for Tw Tyres Autocentre, Rugby

9th Dec 2019
“Excellent service in every way. Would certainly recommend to friends and family.”

Garage review for Tw Tyres Autocentre, Rugby

9th Dec 2019
“I hit a pot hole that caused irreparable tyre damage. Green Flag recover my vehicle from the road side to Protyre in Rugby. They provided excellent assistance and were able to provide a replace tyre and check the tracking within a 1 hour period.”

Garage review for Tw Tyres Autocentre, Rugby

9th Dec 2019
“Everyone was helpful although I booked online to have the tyres changed at 1pm and it was 3pm before I left due to it being busy. I was a few minutes late to arrive but I still would expect that as I'd booked it wouldn't take the best part of 2 hours to get sorted”

Garage review for Tw Tyres Autocentre, Rugby

7th Dec 2019
“Great guys doing a great job”

Garage review for Tw Tyres Autocentre, Rugby

7th Dec 2019
“Friendly welcome and tyres were ordered as agreed, no hidden extras put on bill. Tyre pressure monitor reset after fitting tyres.”

Garage review for Tw Tyres Autocentre, Rugby

6th Dec 2019
“We always have good service from TW Tyres. They deliver in the timeframe quoted, at the cost agreed and communicate well throughout the process.”

Garage review for Tw Tyres Autocentre, Rugby

3rd Dec 2019
“Friendly staff, no hassles or waiting as it was a pre-booked appointment,”

Garage review for Tw Tyres Autocentre, Rugby

30th Nov 2019
“had mot and service, completed quickly with regular updates.
Very happy”

Garage review for Tw Tyres Autocentre, Rugby

30th Nov 2019
“Protyre was the onley website to find the correct tyre lsize for my car. Which was pleasing as it took the risk of ordering the wrong tyre. I was able to use a voucher code for a discount. My only negative was the tyre fitter did not prioritise booked customers over those that turned up, or 10 o'clock appointment meant a one hour wait.”

Garage review for Tw Tyres Autocentre, Rugby

29th Nov 2019
“Really happy they could change my tyre at such short notice & the price was perfec5”

Garage review for Tw Tyres Autocentre, Rugby

28th Nov 2019
“Good service, car ready on time. Pleasant staff”

Garage review for Tw Tyres Autocentre, Rugby

27th Nov 2019
“Excellent service. Good advice. No heavy selling”

Garage review for Tw Tyres Autocentre, Rugby

27th Nov 2019
“Friendly service and fair prices. Had to wait a long time for the work to be started. Should have been warned in advance of the likely long delay.”

Garage review for Tw Tyres Autocentre, Rugby

26th Nov 2019
“Friendly helpful service when I dropped in unannounced and late in the day due to a brake problem.
Fault identified and repaired the following day with regular updates.”

Garage review for Tw Tyres Autocentre, Rugby

23rd Nov 2019
“Tyre was fine and fitted well. However I was very frustrated after waiting over two hours, the first time I was spoken to was around 1pm to be asked about additional wheel alignment which to my surprise meant my wheel alignment hadn't even started at that point.
I'd booked an appointment at 11.00 and to only get two tyres replaced and wheel alignment. The car was finished just after 13.00
My wife had two tyres on her car replaced at the same time at another local garage without an appointment and from her arrival to departure it took 45 minutes.
I wasn't told when I came in or whilst I was waiting that I can expect such a long wait, otherwise I would have left my car and got on with my day and picked it up later. I had noticed work on my car had started within the first 20 minutes of my arrival as I saw my car without a rear wheel on whilst outside so I have no idea why it took another 1.5 hours.
I didn't event receive an apology after such a wait.”

Garage review for Tw Tyres Autocentre, Rugby

20th Nov 2019
“Prompt service considering no notice given and tyres in stock”

Garage review for Tw Tyres Autocentre, Rugby

20th Nov 2019
“A job well done at better than the expected price.”

Garage review for Tw Tyres Autocentre, Rugby

20th Nov 2019
“Would have been the usual 5 star rating for TW, but had to make two visits as my tyres had not been delivered am as expected. Also not happy that tyre prices are different depending on internet or telephone orders.”

Garage review for Tw Tyres Autocentre, Rugby

19th Nov 2019
“Efficient service as always.”

Garage review for Tw Tyres Autocentre, Rugby

19th Nov 2019
“I ordered online after speaking on the phone to a member of staff. My order was placed on the Thursday and I booked in for the following Tuesday. O ordered two tyres at £140 each

Upon arrival I was told that the specifically ordered tyres were not in stock and that they might get them in a delivery later that day.

Not wanting to take out more time, I reluctantly accepted a lesser tyre to be fitted

Disappointed that TW did not contact me prior to my arrival to inform of the non delivery and options. I felt this was poor.”

Garage review for Tw Tyres Autocentre, Rugby

19th Nov 2019
“Excellent knowledgeable and friendly service. Would be 5 star rating if appointment system could be arranged to avoid significant waits.”

Garage review for Tw Tyres Autocentre, Rugby

16th Nov 2019
“Very helpful even though very busy at the time of the visit”

Garage review for Tw Tyres Autocentre, Rugby

15th Nov 2019
“Still providing excellent service and clean, warm reception with free coffee and toilet even though they are now owned by Protyres”

Garage review for Tw Tyres Autocentre, Rugby

13th Nov 2019
“Ordered a new tyre in for me same day and fitted, great service.”

Garage review for Tw Tyres Autocentre, Rugby

12th Nov 2019
“Able to book quickly. Reasonable prices, fast service, pleasant reception”

Garage review for Tw Tyres Autocentre, Rugby

12th Nov 2019
“Good and polite service. Free coffee. A statement of progress on your car would be helpful.”

Garage review for Tw Tyres Autocentre, Rugby

9th Nov 2019
“I?ve used the local Protyre garage for a number of years now. I?ve always had great service from them. I feel that I can get an honest opinion from them too as to whether something needs replacing now or later. They?ve been able to fit me in at short notice on a couple of occasions too which is very much appreciated.”