“Nothing would make me buy another car from Arnold clark , customer service should be changed to customer pay no attention to , as that seems to be the response I have had so far”
“Efficient and friendly service. Really competitive price”
“GREAT SERVICE WELL DONE”
“My Outback had a paintwork defect that needed repair under warranty. From initial contact with Chloe we were well looked after and listened too. Following the work I was unhappy with the result as some dust/debris was trapped between paint layers which”
“Fantastic”
“Over all it was positive, but there were a few things that need attention.1) I requested a quote for a bodywork repair when I dropped the vehicle off in the morning. Nothing had been prepared when I came to collect the vehicle that evening.2) I reported a”
“Very professional and helpful. All members of staff I spoke to were polite and knowledgeable about the cars.”
“Everything was fine – Car was done on time”
“Ok – no problems”
“My visits to the garage are always positive and everyone is very helpful.”
“I like the appointments system as I knew my car would be dealt with as soon as I arrived. I had also been told how long it would take to do the MOT which helped me plan my afternoon. I received a phone call as soon as my car was ready to be collected,”
“Salesman was informative and able to answer all my questions to my satisfaction. Overall a helpful experience”
“Mostly positive. Really pleased with 50% up front, then 50% after 24 months – that and a very competitive price. Service was friendly, efficient and not pressurised – only a minor mix up on an extra was the only negative.”
“Good contact phone calls kept me informed of cost & time. Good experiance”
“My car was in for its first main service ( mileage just over 9000) The service took the advised expected time, about two hours. Upon receiving the keys back i went to start the car and two warning flashed up, emmisions and hill start assist. I returned t”
“Everything explained and made as straightforward as possible”
“helpful staff, happy with deal struck”
“Your Staff were very efficient and friendly. So much so that we ended up buying a new Subaru!”
“I've used Lawrence of Kemnay for a few years now, both the Port Elphinstone and Balmedie branches. Service has always been efficient and friendly and genuinely feel valued as a customer.”
“I have been brand loyal to Volvo for my last 3 vehicles and as they now no longer have a suitable large AWD estate found myself looking at other makes and models. I must say that Lawrence Of Kemney could not have been more patient or supportive of my dec”
26/04/2016