“All service items fully explained.”
“Efficient and prices are excellent”
“Friendly professional service”
“Two lovely friendly guys”
“efficient and effective”
“Always a good service”
“good service as usual”
“good honest service.”
“Would recommend them”
“Best value and service in workington always recommend them wouldn't go anywhere else”
“Fantastic and professional service from Mike at Gates Tyres. Purchased four tyres, which were ordered in and fit to my car the next morning. Four wheel alignment carried out and not a single mark on my alloys. I will be back with my partners car soon!”
“Took a long time to change tyres while people stood around,car sat in view after tyre change for 40 mins with no one doin anything too it while all wheel track bays were empty being unused,took receptionist to go out when i complained to move things on”
“Purchased my tyres online at a really reasonable price and received £10 off final price. They managed to fit me in sooner than time booked and we were waiting less than half an hour from start to finish. Excellent service and friendly and helpful staff”
“Friendly helpful fast”
“The information sheet that I received with regards to tyres, brakes, etc. was incorrect to the fact that the Reg.No. of the car was wrong. It also stated that the rear pads were well worn, the car in question has drum brakes which have brake shoes and to see the shoes the mechanic would have had to remove the drums.
In my view if you are going to inspect something either a car or any other item you need to do it correctly or not at all.”
“A large busy establishment operated by people who spare a thought for the end user (which is a rarity these days).
The strengths and weaknesses of various tyres explained in detail irrespective of whether the tyres are cheap and cheerful or bordering on F1 standard to facilitate customer choice.
In short excellence in all areas, could not fault anything and for a man known to his friends as Captain Cynical this is praise indeed.”
“Not happy to be honest. They blatantly lied to me to get out of the shop so they could go home. I initially went up for 1 tyre and ended up getting 2. They put the 2 front tyres on and never tracked the wheels as they said there were no track rod ends on my car to track my wheels. 100% lies. They said that as it was 17:50 and they wanted to go home. If they had asked me to bring it back up the following day as it was home time I would have thought alot more of them.”
“I clearly said I wanted a front drivers side tyre and said car was LHD. I NOTICED BY CHANCE WERE CHANGING PASSENGER SIDE. When I pointed this out they apologised. Amazingly enough they stated that tyre needed changing as well. This was despite the fact that two weeks before I went for a matriculation test in Portugal and nothing was mentioned. And only a week before an MOT at Ashford MOT centre gave me a clean bill of health. Maybe I?m a cynic eh?”
“Good value yes.i will”
“Fast drive in service”
Doris Calvin 14/03/2019