65% recommendation score
“great service and repair was excellent , customer service was also very good”
65% recommendation score
“Appalling service- my car went in for repair on 21 January 16 via my insurance company so I had no choice. It was estimated to be ready 4 February 16. However despite me ringing the garage three times during that time. Even on Wednesday afternoon 2 Feb at”
65% recommendation score
“Prompt and courteous attention by Paul, with very good standard of repair to damaged body work.”
65% recommendation score
“Repair options fully discussed , no delay , job completed as I hopeed”
65% recommendation score
“Booked in through our insurers fantastic job done by the repairer I would highly recommend .”
0 recommendations
“my 17 year old son just passed his test and has banged his wheel bent it, took it to these guys and fixed the problem and gave great advice, ide give a million stars if i could thankyou so much so helpfull”
98% recommendation score
“Great service as always. Convenient appointment. Good tyre price. Quick tyre change.”
98% recommendation score
“Respectful, clear about what they were doing, why and how much it would cost. Explanations were in layman's terms and not patronising. Friendly efficient service, as always. Also started coming here com my MOT.”
98% recommendation score
“Excellent”
98% recommendation score
“As always Chris and his team courteous and on the ball – couldn't have been betterd. As a woman I am treated with respect and seeing how they deal with older citizens is a credit to them, apart from dealing with all car related issues.”
98% recommendation score
“When returning from taking my wife to hospital I had a puncture and was unable to change the tyre, as I'd not long had surgery myself. I telephoned Protyre at Direct Tyres in Direct Tyres and explained my situation and right away told me not worry and diverted one of the mobile fitters to get me mobile. In no time at all the fitter was there,he was courteous and friendly and I was soon on my way to the Protyre
centre and was again met with a caring and courteous team and efficient service.
I cannot praise them enough. Well done all at Direct Tyres
Thank you so much Tony Fisher (pensioner)”
98% recommendation score
“Excellent service again, the guys are always honest in their assessment of what is required, I have total faith in what they tell me, especially Gaz, I can?t say a bad word about these fellas, it?s refreshing to know you aren?t being ripped off, which in my experience with other garages isn?t always the case, I think I have found the place to look after mine and family?s vehicles for the future
Thanks”
98% recommendation score
“Got specific tyres required urgently but not in stock, very quickly, honoured Internet price (I did need two!), though booked on phone, and fitted them without fuss at time agreed. Would (already have!) recommend them…..only issue – did not discuss with me which of two tyres would be changed or which axle they'd put the new ones on before doing it, but did explain choice afterwards…..”
98% recommendation score
“The team in Direct Tyres are brilliant. It's one of the few retail experiences where I am treated exactly how I try and ensure we treat own customers through my business. I recognise staff that have worked their for years. They are courteous, professional and in my experience are very efficient.”
98% recommendation score
“Absolutely brilliant service as a woman on her own its a daunting expereince, these guys explained everything so clearly, from behinning to end, had service mot and advisories, all done within a couple of hours, very women freindly garage, and really good prices for servive/mot HIGHLY recommend”
98% recommendation score
“hi ive used protyre before and got the same service both times very quick service and the staff have always been very polite and always very good in explaining things to me about the work they have carried out that's why I went back as I always will now great service thank you …
PHIL RUSSELL”
98% recommendation score
“The chaps here are polite and professional and it?s one of the only garages where as a woman I haven?t felt patronised.
They are fair and well priced too.
I trust them and that?s so important, when as a customer you have little technical knowledge of cars and have to believe what they tell you.”
98% recommendation score
“Excellent customer service!! I had four new tyres on my vehicle and the staff whom i spoke to..Chris and Gaz, made me feel welcome. I had a number of questions of which were answered in detail. I also had my vehicle m.o.t done last week. Again the service was excellent. I have had more help from protyre in the last 6mths, than i have received from vokswagen in the past 3yrs. Many Thanks”
98% recommendation score
“Had a problem with screw in tyre. Went to local national tyres said unrepairable. As was expected. Quote coouldnt match the one wife got online night before. Asked if had one in stock said yes. Went straight down after good directions. Had a new one fitted and replaced spare back into boot. Polite. Helpful staff. Nothing bad to say. Yes would recommend and definately use again. Thanks.”
98% recommendation score
“I have used them before and had a few queries which they dealt with quickly. I made an appointment but found I needed to bring this forward, I explained I did not have much time and was seen on arrival. It wasn't long before they started the work and the slow puncture was replaced within 35 mins.”
22/01/2016