“Perfect service, kept me informed throughout the day, my car was ready on time and a very good price. Thank you.”
“Whilst in for a service my vehicle was stuck on a faulty hoist. When I was informed of this I was asked by a customer service rep what I wanted to do as they could not get an engineer to free the hoist quickly. I made 3 attempts at asking what he would do to help and when none was forthcoming I had to walk home (6.5 hour walk in +30c). They then rang my wife to LIE to her that they had offered me a lift. Awful service. Suffered blisters, sunburn,”
“I rang to enquire about two new front tyres, I was quoted a price, when i informed them that a competitor had given a much lower price they immediately matched their quote. I accepted and next day the new tyres were fitted to my complete satisfaction.”
“Immediately I arrived I met and asked my requirements. I went to the office and the salesman worked out the best option for my car. Everything was courteous and professional. The tyres were good and everything I asked for was done, all with a smile.”
“Helpful and knowledgeable. Fast and tidy workers. Two new tyres good value. Client area a bit dowdy.”
“Replacement tyres immediately available and provided at a competitive price”
“Professional and Courteous. …A good product at a reasonable price.”
“very polite and efficient service. tyres and brake discs and pads fitted”
“The service was quick and easy, would recommend to friends and family”
“professional service, polite, courteous staff. Kept me well informed”
“First class service and customer service was outstanding as well,friendly and polite staff!!”
“Prompt service, friendly greeting, no complaints concerning service.”
“Kept me in formed and rang me when they had the required tyres in stock”
“Yes I would buy from them again although they couldn't supply me withe the tyrs I wanted on the day.”
“I walked in off the street saying I needed my tyres checked and replaced if necessary before MOT. They smiled, did it straightaway. Checked and amended tracking. Told me I might consider replacing brake shoes before MOT. Gave me a reasonable price and offered to do them, but didn't squawk when I said I'd take the car back to my own mechanic. I have been using Bathwicks for years, trust them, and will happily return when I need them again. – Last year I had gone to them prior to MOT asking them to check brakes, and they COULD so easily have sold me new tyres, BUT they didn't, saying there was another few miles left in all of them, which shows their real integrity.”
“booked in next morning after late phone call – gave 2 quotes – confirmed details on arrival”
“Not my first visit but as usual made very welcome and given first cases service.”
“Great advice and all the staff went above and beyond to accommodate my needs.”
“I would certainly recommend them they were very pleasant and very efficient.”
“I have used the branch many times over the years and always had good service.”
Steven Mitchell 17/10/2017