93% recommendation score
“Actually used Stoneacre Harrogate but couldn't find the details”
0 recommendations
“This garage told me they could repair my car the next day (Tuesday) but in fact still hadn't done it by the Friday of that week. I only got my car back from them by putting in a complaint via Motor Codes and they succeeded in getting my car back for me. ”
0 recommendations
“I am still waiting for my vehicle back after 6 weeks and with no reliable update,”
0 recommendations
“An excellent team in the service department look after my fourth Octavia estate. Used this dealer for many years with full confidence in their work, so much so that our daughter's Fabias have always been serviced in Hull despite her living and working in Edinburgh! Evidence is that they pick up things that other garages, even other Skoda dealerships miss. Genuine care and concern for the customer and their vehicle is rare these days.”
96% recommendation score
“Overall happy. Slightly disappointed that the query I raised regarding how best to treat a scratch on my vehicle wasn't properly answered – I felt a bit like because I wasn't paying for my vehicle to be repaired (as under warranty) that I was less of a pr”
96% recommendation score
“As always tip-top customer service plus a super valet.”
96% recommendation score
“Very unhappy that I had to pay for the part. As a valued customer I felt that this component would be covered with my warranty. The cost to the company for the part is surely worth more in good relationships with the customer. A customer that buys new car”
96% recommendation score
“I WAS VERY IMPRESSED BY YOUR RECEPTIONIST, CARLA, WHO SHOWED SINCERITY AND CARE WHEN DEALING WITH NOT ONLY THE PROBLEM WITH MY CAR BUT THE SUBSEQUENT PROBLEM WITH YOUR HRV COURTESY CAR. WHEN FILLING WITH FUEL, THE GAUGE FAILED TO REGISTER THE AMOUNT, THE”
96% recommendation score
“It was my first time using Marshall Honda Hull as it was cheapest by far for my service and MOT. Lee on the service department was lovely and really helpful. would definitely recommend using this place and will definitely be returning.”
96% recommendation score
“Marshall Honda Hessle I phoned Service Reception, I was given an appointment 2 hours later that morning. Greeted with a smile by Carla & Lee. Taken to Parts Dept to have item identified & ordered. Estimate given and appointment made for following day. Wor”
96% recommendation score
“Other than to say you have excellent, polite and friendly staff who make our visit very welcome”
96% recommendation score
“Cannot fault the friendly service, high class as always. Thank you”
96% recommendation score
“Everyone was friendly and helpful.”
96% recommendation score
“Excellent service the engineer came to see me twice to explain his findings and detail the options.”
96% recommendation score
“Service was excellent and well organised”
96% recommendation score
“I have always had excellent service from marshall honda staff.”
96% recommendation score
“I found all staff very helpful and friendly. I have never visited this company prior to purchasing my current car. I will now return to have a regular service with you. Thank you”
96% recommendation score
“Lee, Carla and Bob the Service Manager provided me with an excellent level of advice on further work required. Costs very reasonable as always. All round a sublime ambience.”
96% recommendation score
“Service terrific but have since changed vehicle make”
96% recommendation score
“I thought the bill was expensive and I could have purchased new tyres more cheaply elsewhere”
21/06/2016