Garage reviews in Chigwell

“Failed to repair the vehicle and damaged it in the process.”

Abu Ali 22/04/2021

From 22 surveys
98% recommendation score

“Very reliable and friendly garage. 100% trustworthy and honest. Would recommend to family and friends. Wouldnt use any other garage.”

Paul Hayward 17/06/2019

From 22 surveys
98% recommendation score

“Wouldn't take m car anywhere else! They are so friendly and helpful! Would highly recommend”

Harry Wainwright 06/11/2017

From 22 surveys
98% recommendation score

“Can't fault Dave at the garage – always so helpful, always fits us in and does a great job! We'd be lost without him!!
Colin, Katie and the K9 team!!”

Katie Clark 18/09/2018

From 22 surveys
98% recommendation score

“Excellent, trustworthy garage.”

28/01/2016

From 22 surveys
98% recommendation score

“Very friendly and happy garage. Answered and helped with all of my questions! They will definitely be recommended.”

14/01/2016

From 22 surveys
98% recommendation score

“I've dealt with Brookside for some years now and find the service excellent. I would not go anywhere else unless I had to.”

20/01/2016

From 22 surveys
98% recommendation score

“Excellent service, reasonably priced.”

28/01/2016

From 22 surveys
98% recommendation score

“Very happy with the service I received; price was reasonable, friendly staff, happy to take my car there again.”

21/01/2016

From 22 surveys
98% recommendation score

“I have used this garage since 2005 and have never had any reason to fail to recommend this garage; professional, polite and always ready to assist any way they can.”

21/01/2016

“What every garage should be like. Knowledgeable, helpful and experienced. A family run business you can trust to do a good job – and at a reasonable price too. Better customer service than any main dealer I've ever used. I use them for my van and car. Thank you to the team at Auto Repair Centre.”

Steve Moore 22/11/2018

“good friendly service.”

gervaise woollen 17/06/2019

“Took my car in unbooked as it had overheated, turns out the thermostat in my Fiat 500 was leaking. I instantly panicked as I have a autistic son and cannot get him on public transport and I need to take to him to/from school . The garage was booked for the whole day but in the afternoon I got a call to say my car was fixed and ready for collection. They had taken time out to get it sorted for me as I needed it so badly. Amazing service.”

melanie lissack 22/11/2018

“Excellent service received. Easily booked in. I actually spoke to the technician who would be working on my vehicle. Only needed a bulb and I was called as this was extra to the price of the service!”

John Baker 01/02/2019

“Very great service and customer care would 100% recommend to a friend and go back myself”

Ronnie Butcher 22/07/2023

“It would have been good to have had more of an idea of when the car would be ready.”

15/03/2017

“Generally not had bad experience however when I booked my car in for timing chain repair it was under warranty however on day of the booked repair the car miraculously wasn't covered by warrenty . This was little suspect as found out from hyundai UK that rockar Stratford had missold car telling me it had 5 year warrenty when actually only had 4 and a half left. As I have been a key worker throughout this pandemic and rely heavily on the car I am”

Jack Clark 05/07/2021

“Used the dealer on many occasions for work however as a key worker throughout this pandemic I feel cheated by rockar hyundai for falsifying how long was left on the warrenty also when I booked car in for timing chain work it was under warrenty but when took car in for work miraculasly no longer under warrenty feel cheated and mislead at present I will not be using again anytime soon”

Jack Clark 05/07/2021

“It was not explained clearly that I would be driving away with an unsafe back tyre with a nail in it an da puncture. I had looked at the paperwork, but at the last minute a 'vehicle health check' was shoved under my nose to sign, but there was no explanat”

25/01/2016

“This is my daughters car, problem started with the booking being "lost" by a computer error after 15 minutes on phone got appointment reinstated. Got called at 12.57 saying car was ready arrived at 15.00 to pick up. Had paper work explained to me paid bi”

12/05/2016