“Generally not had bad experience however when I booked my car in for timing chain repair it was under warranty however on day of the booked repair the car miraculously wasn't covered by warrenty . This was little suspect as found out from hyundai UK that rockar Stratford had missold car telling me it had 5 year warrenty when actually only had 4 and a half left. As I have been a key worker throughout this pandemic and rely heavily on the car I am”
“Used the dealer on many occasions for work however as a key worker throughout this pandemic I feel cheated by rockar hyundai for falsifying how long was left on the warrenty also when I booked car in for timing chain work it was under warrenty but when took car in for work miraculasly no longer under warrenty feel cheated and mislead at present I will not be using again anytime soon”
“It was not explained clearly that I would be driving away with an unsafe back tyre with a nail in it an da puncture. I had looked at the paperwork, but at the last minute a 'vehicle health check' was shoved under my nose to sign, but there was no explanat”
“This is my daughters car, problem started with the booking being "lost" by a computer error after 15 minutes on phone got appointment reinstated. Got called at 12.57 saying car was ready arrived at 15.00 to pick up. Had paper work explained to me paid bi”
“Very great service and customer care would 100% recommend to a friend and go back myself”
“Panay and Jennifer are great; helpful and good customer service. Steve the mechanic was helpful and answered my query on a point which made perfect sense.”
“Excellent and efficient service”
“Good value, experienced and attentive staff.”
“Definitely use them again”
“Always very efficient, helpful and professional”
“Meant to put 4 stars!”
“Friendly and efficient”
“Efficient and thorough”
“good service by experts”
“No hassle polite efficient”
“Excellent service as always”
“Yeah good v”
Jack Clark 06/07/2021