“I am happy with the service I receive and the quality of the work. I rely on them to keep my car in good and safe working order and have not been disappointed.”
“Prompt and good service.”
“Chris and his team are always helpful, polite and professional. As a female, garages can often feel intimidating – but not here. Reliable and reasonable.”
“I've used this garage for about 20 years and have always had excellent service.”
“Friendly staff.”
“I took a day off (Friday 17th June) when my Audi Q3 was booked in fir a service and MOT ( My MOT due 30th June 2016. I hired a car from the day as there is no straightforward public transport to the dealership service centre from my house. The service was”
“As usual, fast and good service!”
“I have used this garage for the last ten years. Have always been very happy with the work and service, and always recommend them to other people.”
“Absolute joke on service. I have a perfectly working car other than a electric window issue, and few days later, this garage somehow manage to break a lot of things and charge me whole lot for work that they have done without any outcome. Talk about creat”
“Failed to fix a problem twice while the vehicle was under warranty, then when the vehicle went back into the garage 400 miles over the warranty they suddenly found the problem. After a dispute and ongoing complaints to Citroen they offer a good will gestu”
“All cars have problems”
“Very friendly service, clean and professional establishment. I was kept well informed about my car. Very pleased with the work.”
“We have been using this garage for a number of years and find them very professional, honest. We wouldnt go anywhere else.”
“Terrible service
-overpriced compared to other Mercedes
-have to wait 2 months for a booking
-no one ever available to speak to
-always have to chase”
“Damage your car and then refuse to repair the damage stating there is no proof they have done that. Arrogant and incompetent staff.”
“It would have been good to have had more of an idea of when the car would be ready.”
“We have been customers of Shenfield Auto Services for a few years, and have only experienced very positive service and expertise. A lovely, family run business gives a fantastic, trustworthy feel. The work carried out is ALWAYS to an extremely high standa”
“Very quick, efficient service.”
“The price quoted was very fair, the work was excellent and carried out within the time stated. Customer service was excellent”
“Very friendly and helpful.”
Deirdre Brown 10/09/2023