Garage reviews in Stockport

From 1814 surveys
98% recommendation score

“I needed two front tyres and very helpful and efficient service good value for money”

18/09/2019

From 1814 surveys
98% recommendation score

“Your service is always good, you are always fair and honest. Gaz at Direct Tyres is always fantastic. Thank you for always helping me in an emergency”

19/03/2018

From 1814 surveys
98% recommendation score

“everything”

12/06/2017

From 1814 surveys
98% recommendation score

“Both my wife and myself changed to Protyre in Direct Tyres due to the customer service. They repaired and tyre, which my previous regular garage suggested a new one was needed. The guys on the counter are trustworthy and provided honest advice.”

15/09/2019

From 1814 surveys
98% recommendation score

“The staff at the Direct Tyres branch were extremely helpful and efficient which is why they get 5 Stars. However I ordered on line and got an emailed confirmation to attend the branch the next day, Saturday, after 10.00am for the tyres to be fitted however on arrival I was advised that they did not get overnight deliveries for a Saturday and the tyres would not be with them until Monday. So I would suggest Protyre look at their online ordering system as it is faulty. I have rechecked the documentation provided at time of ordering and it is quite specific about the next day appointment and there are no caveats about "weekends"”

22/10/2017

From 1814 surveys
98% recommendation score

“Excellent customer service in particular Chris on reception.
I had a nail in my tyre, at no point was I told I needed a new tyre, I was told it could be repaired.
Staff were very informative about my options.
Whilst waiting I saw how other staff interacted with other customers, they were all very friendly, very polite and gave the customers the information they needed to make a decision. There was no hard sell.”

01/11/2018

From 1814 surveys
98% recommendation score

“As usual on arrival at my local pro tyre I was greeted warmly and asked what I wanted to do while my car was given its mot.
I was offered a free drink if I wanted to stay but as I live close I decided to go home less than an hour later as promised I was contacted and told my car had passed with 2 advisories that would need to be done in about 6 months.
Guess where I will be having the work done..”

26/05/2019

From 1814 surveys
98% recommendation score

“Excellent customer service!! I had four new tyres on my vehicle and the staff whom i spoke to..Chris and Gaz, made me feel welcome. I had a number of questions of which were answered in detail. I also had my vehicle m.o.t done last week. Again the service was excellent. I have had more help from protyre in the last 6mths, than i have received from vokswagen in the past 3yrs. Many Thanks”

29/08/2018

From 1814 surveys
98% recommendation score

“I have used them before and had a few queries which they dealt with quickly. I made an appointment but found I needed to bring this forward, I explained I did not have much time and was seen on arrival. It wasn't long before they started the work and the slow puncture was replaced within 35 mins.”

11/01/2018

From 1814 surveys
98% recommendation score

“The team in Direct Tyres are brilliant. It's one of the few retail experiences where I am treated exactly how I try and ensure we treat own customers through my business. I recognise staff that have worked their for years. They are courteous, professional and in my experience are very efficient.”

29/10/2018

From 1814 surveys
98% recommendation score

“Had a problem with screw in tyre. Went to local national tyres said unrepairable. As was expected. Quote coouldnt match the one wife got online night before. Asked if had one in stock said yes. Went straight down after good directions. Had a new one fitted and replaced spare back into boot. Polite. Helpful staff. Nothing bad to say. Yes would recommend and definately use again. Thanks.”

15/06/2018

From 1814 surveys
98% recommendation score

“Top service…will recommend to everyone i know”

Kris Penny 24/10/2022

From 1814 surveys
98% recommendation score

“I would recommend them to anyone.
Very professional
They lost a star because I arrived early and I don't think they were happy about that judging by the look on the man's face. but to be fair the chap had come to open up and could have had a bad start to the day. In the office he was fine and professional and that is what is good about the place. The job is done to a high standard.. Thank you”

11/07/2019

From 1814 surveys
98% recommendation score

“I cannot comment on how well they inspected my car for an MoT because they issued me with a pass certificate. I've reported a garage in the past for erroneously failing my car, but had no reason to re-check in this instance. I arrived early for my appointment and collected later as arranged. Prior to the Mot I had two new tyres fitted by a mobile fitter, which saved me £50 on Pro-Tyre prices.”

19/02/2020

From 1814 surveys
98% recommendation score

“Got specific tyres required urgently but not in stock, very quickly, honoured Internet price (I did need two!), though booked on phone, and fitted them without fuss at time agreed. Would (already have!) recommend them…..only issue – did not discuss with me which of two tyres would be changed or which axle they'd put the new ones on before doing it, but did explain choice afterwards…..”

20/02/2018

From 1814 surveys
98% recommendation score

“Just want to say Thank-you to the whole team. I brought my Mazda in for a tyre repair. I had my daughter and her baby with us. The technician who booked us in was friendly and so helpful, carrying the tyre from the boot. We went for a short car journey whilst the repair was carried out. As soon as we got back (20-30mins) the mechanic waved us straight in to get the tyre fitted. What a great friendly, polite team well done , well be back.”

Carole Hill 23/03/2021

From 1814 surveys
98% recommendation score

“From the moment I entered the depot I could not have been treated any better. The manager was very professional courteous knowledgeable and eager to assist even though I had only dropped in on my way past to enquire when they would be able to fit new tyres. I was pleasantly surprised when the manager informed me he could arrange the fitting, balancing etc within the hour including adjustment to the tracking”

04/06/2018

From 1814 surveys
98% recommendation score

“Brilliant business and made by its staff!!
So honest and knowledgeable. Never try and sell you something just to make money. Tell you how it is honestly and courteously. Which keeps customers coming back. I went here on a recommendation some years ago and have continued to use this company. never trust anyone else – my children are always in my car so I have to go with who I trust. Thanks gents!!”

25/04/2017

From 1814 surveys
98% recommendation score

“I thought I had a slow puncture so visited the garage. I did have a nail but also a very worn tyre which the staff member showed me , he offered a range of replacement tyres so I could choose the one I required/ could afford them proceeded to fit it the whole process took approx 15 minutes. Thank you”

02/04/2017

From 1814 surveys
98% recommendation score

“My car was booked in for MOT at 9.00am and to replace the outside temp sanser..
I was told to call back about 10.15. While waiting I had a leisurely visit to Mersey Way, bought 2 pair of shoes and enjoyed a latte. I collected the car and new MOT at 10.30. Total expenditure including the latte. £91.”

17/01/2019