“Excellent service, including a free home pick-up and return service.”
“Disappointed taht the power had been diconnected from my dashcam and the dashcam had been moved. only noticed this when it fell off the screen when driving home. Also invoice noted 59 units of oil. so confused by invoice as well.”
“I understand the nature of review sites and how they can sway easily to the one side of an opinion. For that reason I will state facts.As the customer I was misinformed about exactly what had happened to my car while at Portsmouth Audi. This resulted in m”
“The fitter was very efficient, helpful and knowledgeable ??”
“Polite prompt swift response as a family we all use you and recommend to all are friends and family”
“Service was very good. However the email stated the work would take 1 hour and it was. Not completed for 3 and a half hours.
This didn't effect me as I live local however timings should be explained prior.”
“The staff were very friendly and helpful.
Make it me informed how long the car was going to be and gave me good information about the tracking system on my car and show me how much the tracking was out .”
“Able to react quickly and efficiently. Professional.
Young man on front desk, Darren I think, kept me informed in a very polite and courteous way. Light years from a previous KWIK don't Fit experience.”
“Great service received for a new motorbike tyre. I didn't feel pressured into buying anything I didn't want. The guts spent time talking me through the best options available. Would thoroughly recommend.”
“Fantastic service.
Badly in need of a rear tyre for a motor bike. Made an online enquiry traveling back from Spain on a ferry. The team sorted the tyre within an hour to allow us to get home.
Thank you”
“Bought my tyres from blackcircles and had a problems with my order (was a delay). The guy at reception was very helpful phoned me the very next day and said that my tyres are here, Ian was his name. Garage staff did a good job fitting my tyres, good communication and customer service. Highly recommended! Gary”
“Gave me a good deal on the tyres which is good, but I don't like being told that they can take the car in right away, only to find that 40 minutes later I'm still waiting and the car hasn't moved.”
“Prompt service on arrival, could wait for the MOT if wanted but came back for it. Only criticism was it was delayed by 30 minutes, no big deal but maybe keep your customers up to date with a text.”
“on the numerous time I have used Protyre at Hilsea I have received excellent service from the staff.. Good prices and a quick and efficient service means i will continue to use them in the future”
“Very professional from initial phone booking through to visit for new tyre. Would highly recommend.”
“Hi mot is good needed some work .they said they were going to phone me with a price. to do the work no one phoned me so took it somewhere else”
“As a female customer I don't always like going to garages , but they never make you feel like you shouldn't be there . All the staff are very friendly and welcoming. Which I why I always go back to them. And always recommend the hilsea branch .”
“Great service and good advice. Clear pricing so I knew what I was paying. Polite staff both on the phone during initial enquiry and face to face. Explained things clearly to me when it took a bit longer than they expected”
“I bought a new tyre a couple of months ago and I was asked to pay £30 more for the same tyre. It was reduced to the same price but I don't feel I should have to haggle, just give me the best price straight away.”
“Despite being short of staff, which I was warned about in case of delays, the car service and MOT was completed with repairs all in one day. Well impressed.”
Gill Thornton 15/11/2017