84% recommendation score
“Excellent”
84% recommendation score
“All the lights failed on my Mercedes C250 my journey to work. I telephoned Marshalls Service Department and they booked me in immediately. After inspection they identified a fault with the light clusters and spoke to Mercedes who agreed this was a manufac”
84% recommendation score
“Waited in Reception with no updates for 2.5 hours, Had to continuously chase for updates You then FAILED my MOT for an issue with a Tyre, Did not contact me to ask if I wanted it sorting, Just made me wait 2.5 hours, Pay”
84% recommendation score
“Reception greeting wasn't great this time… Almost as an inconvenience actually, no offer of a coffee. Service reception very rushed… Sign here for the courtesy car and let's get yours. No explanation of the service this time, Brandon explained everyth”
84% recommendation score
“The service was booked on 9/9/16. I was close to the showroom so called in to book rather than call. Quoted”
84% recommendation score
“I was handed the service sheet and told I was ok to go on my way. When I read through, there was a couple of points I then needed to go and find the staff member to discuss. I just wanted confirmation the ad blue was now full, that the tyres were still le”
84% recommendation score
“Excellent service from Patrick”
84% recommendation score
“All staff were helpful and polite and very professional. Overall a fantastic service.”
84% recommendation score
“A thoroughly polite and mindful of customer-needs team. Thank you for your help.”
84% recommendation score
“Both times the car has been in I have requested the wiper blades be replaced as they are streaking and impairing vision. I understand that this not included in the service or warranty, but the vehicle is under a maintenance package with LEX autolease.I am”
84% recommendation score
“This visit was to have an MOT on the vehicle.”
84% recommendation score
“Went in Blackburn for first service and mot. …not even valeted rang up to complain”
84% recommendation score
“My car was damaged whilst in for repair and as yet nobody has taken any ownership of the issue and offered to repair it. Poor service have been expecting a call back from the manager but i'm still waiting for this to happen.”
84% recommendation score
“excellent service very happy”
84% recommendation score
“Service now looking to Germany for answers, none received yet, car has only covered less than 55k, didn't expect to have a problem which couldn't be sorted at an MB service centre, let's wait and see what happens.”
84% recommendation score
“The problem exists and I am in the process of logging the fault with Mercedes”
84% recommendation score
“Not 100% satisfied with the explanation of the oil leak on my C63 but the staff were very attentive and considerate, overall a very pleasant experience.”
84% recommendation score
“Whist collecting my vehicle and walking around your showroom I expressed an interest in a A200 AMG in red you had in your showroom.As you were having a sale at that time you were offering some special offers,I left all my details with one of your sales pe”
84% recommendation score
“Service advisor was excellent and car was spotlessly clean when picked up. Great job”
84% recommendation score
“Didn't have a repair, just a standard service. As usual the staff and service were excellent.”
28/07/2016