0 recommendations
“I have raised a complaint as my car was declared dangerous to drive sue to a suspension spring which had been signed off as OK when my car was serviced a few weeks previously”
96% recommendation score
“From start to finish, the service I was provided was excellent. From making the booking and arranging for a courtsey car for the whole weekend to discussing my options thereafter, have been second to none.”
0 recommendations
“Car went in for repair work following a collision. The garage has given the car back with 5 dents in the rear passenger door that weren't there before and must have been caused by careless workers. The car also had a wheel alignment which didn't have the steering angle sensor reset causing me to have to pay out of my own pocket to get it sorted at another dealer. There was also DDE (main engine ECU) faults on the car when I got it back.”
86% recommendation score
“Diane was brilliant – fantastic service everytime”
89% recommendation score
“car had to be returned 4 times twice workshop said fixed but still the same 3rd time fault found parts ordered 4th time part fitted fault fixed (new rear window) But better side of things you lent me an A class while mine was in having window fitted and m”
89% recommendation score
“Very competent and Knowledgeable personnel, and I was treated extremely professionally and courteously.”
89% recommendation score
“Sue and Dale gave excellent service”
89% recommendation score
“I was very happy with the service on the day and how friendly and helpful the staff were. I did have one major concern which was that the child lock facility was turned off on the car when I picked it up. I didn't realise this until my 18 month old son op”
89% recommendation score
“Very friendly and efficient service. Would highly recommend”
89% recommendation score
“Reception was bit poor and Receptionist on phone so I had to stand or few minutes. It was a hot day and no one even offered me a glass of water. Reception need improving”
86% recommendation score
“Efficient and polite service.”
89% recommendation score
“Excellent service, very happy with the entire process Well done and keep it up Best wishes”
89% recommendation score
“Katie was excellent with the way she dealt with everything, her communication was timely and clear. Very good. I will be using this venue for all my future Mercedes service. Thanks”
89% recommendation score
“From the moment I contacted to recovery company the whole experience was excellent. I felt reassured and protected in what was a stressful situation. The adviser contacted me first thing the next morning to confirm my car was with them and what work was r”
89% recommendation score
“Just that enquirys need to be passed on from receptionists to service advisors properly to make sure customers get a call back when all service advisors are busy.”
89% recommendation score
“Always excellent. Good, friendly and professional staff. Especially Sue and Dale.”
89% recommendation score
“Blackpool were very quick at finding my fault and getting me back on the road again cheers”
89% recommendation score
“Always so friendly and welcoming a nice experience”
89% recommendation score
“Excellent service as always”
89% recommendation score
“One week on from its first service (with no known faults) I now have an amber warning light which Mercedees road side assistance inform me is an engine management system fault, most likely a emissions fault probably caused by the service. You will now exp”
21/05/2016