84% recommendation score
“poor quality of finish on car clean. Water marks all over car. Fabiana not very customer friendly .”
84% recommendation score
“My overall experience was great however being left waiting for nearly 30 minutes to have my car brought down from the car park after paying for the repairs is unacceptable.”
84% recommendation score
“As good as it gets, Fast and efficient, first class customer service from initial booking through to my car being serviced.”
84% recommendation score
“Had to have my front brake pads & discs replaced .
This was done I received a email with a visual health check of my car.
It was noted that my rear breaks were 90% worn
I got a price and work was done very quickly..
A free car wash and vacuum
First class .”
84% recommendation score
“As good as it gets from booking to servicing, Easily booked for service at a time convenient to me, Service advisor brilliant, recall work and service carried out efficiently, the car was returned spotless thank you.”
84% recommendation score
“Have Just had a service and MOT at BSM . This is how to run a 21 century customer centric business, I felt I had been mistaken for Royalty from the moment I booked in my car until the time I collected it with the icing on the cake being the complimentary wash & vac . The car, (and myself) felt completely refreshed from this experience. cant wait for the next service! Will definitely recommend, and consider them for my next car.”
84% recommendation score
“Great comms, friendly efficient welcome, thorough attention to the issues flagged and returned within five hours. Very satisfied!”
99% recommendation score
“Very Good servie on ours 3 cars”
99% recommendation score
“Excellent service as always!”
99% recommendation score
“Very efficient and provided good service.”
99% recommendation score
“A small job well done.”
99% recommendation score
“Have been using this garage since I have lived in Bromley (1992) for all my MOT/service needs on all my vehicles, and have always had exemplary and friendly service.”
99% recommendation score
“Good, fast, polite.”
99% recommendation score
“Efficient friendly and informative. Very impressed with the service I received”
99% recommendation score
“Both our cars go to this garage”
99% recommendation score
“very poliote and efficient”
99% recommendation score
“Everything about their customer service is excellent. Polite and efficient staff”
99% recommendation score
“Have used this garage for many years and experienced acceptable service from pleasant and polite staff.”
99% recommendation score
“we are very pleased with the service , the staff go to the extra mile . Waiting ten minutes after closing time for me to pick the car up . Thank you”
99% recommendation score
“did what needed to be done very promptly, and did not try to presuade me on other matters, car 16 years old though. Courteus too”
Janice Shirbon 03/08/2017