“Used the dealer on many occasions for work however as a key worker throughout this pandemic I feel cheated by rockar hyundai for falsifying how long was left on the warrenty also when I booked car in for timing chain work it was under warrenty but when took car in for work miraculasly no longer under warrenty feel cheated and mislead at present I will not be using again anytime soon”
“Generally not had bad experience however when I booked my car in for timing chain repair it was under warranty however on day of the booked repair the car miraculously wasn't covered by warrenty . This was little suspect as found out from hyundai UK that rockar Stratford had missold car telling me it had 5 year warrenty when actually only had 4 and a half left. As I have been a key worker throughout this pandemic and rely heavily on the car I am”
“This is my daughters car, problem started with the booking being "lost" by a computer error after 15 minutes on phone got appointment reinstated. Got called at 12.57 saying car was ready arrived at 15.00 to pick up. Had paper work explained to me paid bi”
“It was not explained clearly that I would be driving away with an unsafe back tyre with a nail in it an da puncture. I had looked at the paperwork, but at the last minute a 'vehicle health check' was shoved under my nose to sign, but there was no explanat”
“Very great service and customer care would 100% recommend to a friend and go back myself”
“Really nice and professional staff!”
“Best professional garage!
10 stars from my side !”
“Fully qualified staff! Always give an warranty for jobs been done!
Highly recommended!”
“Excellent service received. Easily booked in. I actually spoke to the technician who would be working on my vehicle. Only needed a bulb and I was called as this was extra to the price of the service!”
“It would have been good to have had more of an idea of when the car would be ready.”
“Panay and Jennifer are great; helpful and good customer service. Steve the mechanic was helpful and answered my query on a point which made perfect sense.”
“Excellent and efficient service”
“I booked a slot for 2 tyres the night before and the availability was excellent. I turned up on time and they were ready for me, dealt with it swiftly and I was back on the road in about 40 mins total, superb service. One tyre leaked after a few days, popped back and they quickly sorted the issue, no dramas. I am very impressed.”
“Straight forward booking, rolled up and was dealt with by the staff. Had some free teas while I waited. Minor issue that tyres I requested was not all in stock but team offered me equivalent (more expensive brand) the new Dunlop Roadsmart M3 range for the same price as Bridgestones. Great service for motorcycle tyre replacement and fitting.”
“I needed a new tyre for my car. I phoned them first and they said they had an appropriate tyre for my car and to bring it in when convenient. When I did so I found them very friendly to deal with and their service was speedy and excellent. In addition I found the cost very reasonable. I would definitely use them again and recommend them to friends.”
“Friendly technicians. Fast service. Great value for money. On time. Explained everything in non technical terms. Fantastic garage”
“On giving my car registration plate info, Protyre told me the WRONG TYRE size! I discovered the error by seeing what I actually had…”
“Very quick, efficient and polite. Didn't have tyres in stock I wanted but called me offering an alternative within 10 minutes of order being placed.”
“Nice and quick service”
“I came in for two motorcycle tyres on a special offer promotion on my way in to work. I was told the job would take 40 minutes and it did. I was helped almost straight away. It was also done well, and my back wheel came back much cleaner too. They also road tested the bike and pointed out another job that needed doing. I can recommend Protyre Protyre Enfield for motorbikes.”
Jack Clark 05/07/2021