“I always use F1 Kings Lynn and have done for the last six years at least.”
“Car was in for service not repair”
“Will be getting in contact with the branch.”
“Excellent service and no waiting about.”
“Garage overfilled oil then told next day i had checked incorrectly even though followed ford manual. Advised should check after 30 seconds after turning engine off which I'm still struggling with.”
“Service team very good, had booked in for a test drive but failed to get the car organised as pre arranged.”
“I would like to say that I have noticed a huge improvement with the customer service over the past 5 months . Thank you”
“Booking my car in for its 25000-mile service was easy and straightforward; a misunderstanding on my part was clearly and satisfactorily explained. It was also clearly explained to me that a manpower shortage in the workshop would delay the servicing proce”
“very happy with service”
“Mandy was very helpful and helped to the highest standard. Very pleased with the way Mandy sorted things out for me.”
“Always very good service, Well done,”
“Courtesy car not available when I arrived.Even though I booked a month in advance.Was given a car after a 30 minute wait.Told them I would need my car for work at 4.30.It was 5.00 before anybody could tell me if my car was ready.Very disorganised place.”
“As always staff very helpful and knowledgeable.”
“Perfect service.”
“Only way you can improve your service is by improving the parking facilities. It was dreadful this time!!!!!!”
“Very friendly and efficient in all departments. Excellent customer relations in Kings Lynn branch”
“There was no work carried out on my vehicle. I was given assistance with my service plan, I was very pleased with the help given. Thank you.”
“I only came in for a health check which I have had regularly since buying my Focus- it was primarily to check on the brakes which may have been needing replacing parts. I was however told that another health check in June was recommended as the brakes wer”
“Once again a year later I am told there is no replacement vehicle until May and to pick up and return the car was a three week wait. Being a motability customer I rely on the car and to be told that I could not have one by the bookings department at Marsh”
“Do not Return Phone calls when agreed. Poor communication.Still have not returned call with explanation when asked. Poor salesmanship need to understand basics of selling. Be very wary of servicing with them.”
Andy Rowles 17/08/2023