85% recommendation score
“I have always had a friendly, helpful and efficient service from Brown and Son. Add a very knowledgable Jon and service staff in the equation and I couldn't want for a better place to take my ageing car knowing that my problem will be sorted as economically as possible!”
85% recommendation score
“Early days as only bought car today from Brownes, but the level of customer service along with honest description impressed us so much that we felt we had to leave a review.
Nigel went out of his way to bring car across to my elderly parents house, go through the cars features, have a test drive and help with the paperwork. Old fashioned customer service and honesty is hard to find these days especially when buying a car, but thats what we got and these guys deserve to prosper on the back of it.”
85% recommendation score
“Couldn’t fault the work and the customer service was fab. Very pleased they cleaned the inside and out. But they didn’t tell me the floor mats here wet and I now have a water mark in a £200 handbag!”
96% recommendation score
“Great customer service backed up with competitive pricing”
96% recommendation score
“The staff were courteous enough, but there was not a great deal of enthusiasm for the work, the centre uses to be very welcoming under the old management.”
96% recommendation score
“An excellent choice of tyres at a competitive price and you can book a fitting online at a time to suit you.”
96% recommendation score
“Clear options and action plan upfront costing for work..refreshing”
96% recommendation score
“This garage was recommended to me by several people and theyve been great helping me replace my tyres today. Flexible, friendly and went beyond the basics when Id ordered the wrong size tyre online! Rookie error! All done and replaced today, Im a happy and safe bunny! (Popped in to specsavers while I was there!) Happy to recommend and they made the whole process stress free. Thank you!”
96% recommendation score
“The Halesworth branch balancing machine had failed, checked with Heddles who had stock and arranged for me to go straight over. Went straight in. However the wheels where very difficult to remove as the main dealers had overtightened the studs. They have been touched up correctly. This would have left me unable to remove them on a sizzor jack in the event of a puncture. Also gave me the figures to check tourque offer 50 miles. So hence the rating thank you.”
96% recommendation score
“Friendly polite cheerful helpful man and very quick service”
96% recommendation score
“Excellent customer service. Helpful staff and reasonable prices.”
96% recommendation score
“The company provided a friendly and efficient service at a date and time which was suitable to my schedule.”
96% recommendation score
“Fast efficient service and reasonable price for two front tyres. Fitted without an appointment within 1/2 hour”
96% recommendation score
“Great service completed quickly friendly staff excellent experience ?”
96% recommendation score
“Very helpful so early on in day and able to meet next appointment with time to spare.
Much appreciated.”
96% recommendation score
“Mark at Wheels & Tyres Direct – Team Protyre added beccles site is very good with customer and would recommend”
96% recommendation score
“Kiel who dealt with me very knowledgable- excellent service all round.”
96% recommendation score
“Extremely good service and very friendly staff. Would highly recommend”
96% recommendation score
“Welcoming. I had a gold service and had put down for a new tyre,( believed I needed one ) . As it was I did not , but they could have done it and I would have been none the wiser. This showed honesty and I was impressed by that .Will certainly use them again.”
96% recommendation score
“Really helpful staff, couldn?t fault customer service. Good price and range, everything you need from a garage.”
Geoffrey Jaquest 18/09/2018