94% recommendation score
“Hi – When I booked the service I send two emails asking for the full cost and received no reply, I then rang and was informed the service was £225 so proceeded on that basis. Once I received the invoice it was £225 plus parts and VAT over £400 which w”
94% recommendation score
“The whole process went smoothly from booking in, getting the service completed in the designated time to collecting the car afterwards. Nicky on reception was particularly friendly and professional.”
94% recommendation score
“The customer service provided by this garage has always been outstanding, from the manager to (most of) the sales team, and especially the service reception and service team. They are our favoured vehicle sales and maintenance provider.”
94% recommendation score
“Great garage, great advice, great service. Generally, the quality of work seems very good, as well. However, I have to downgrade them on quality of work, as when changing my tyres they scratched all of my alloys. I have repaired them previously anyway,”
94% recommendation score
“no idea what that means………………..said yes just to get the thing to send”
94% recommendation score
“I booked my service online, i booked its first service, car got picked up and work carried out , when i phoned to pay they carried out a second service instead at twice the price – not what i booked. Since the service my car rumbles/judders when traveling”
94% recommendation score
“Excellent service”
94% recommendation score
“I was informed when I arrived that my car would not be receiving a wash as it was a Saturday. I feel that I have been discriminated against for working a full week Monday to Friday, anyone who is able to take their car during the week would receive this a”
94% recommendation score
“No mention of 'value for money'? The repair was very expensive compared to a non-franchised garage. This may discourage owners of older vehicles to use a franchised garage.”
96% recommendation score
“This was just a service and everything was satisfactory.”
96% recommendation score
“The staff at Harrogate were very nice and helpful, a pleasure to deal with. My car was returned washed, polished and cleaned inside, that is really appreciated. Thank you to all concerned.”
96% recommendation score
“Annual service and mot only , completed on time, I am very satisfied the receptionist was excellent, many thanks l will be using you again next year.”
96% recommendation score
“This was our 'first service' and was conducted in a fair and professional manner. We look forward to a long and happy relationship.”
96% recommendation score
“Excellent in all respects.”
96% recommendation score
“exelent staff very friendly and good”
96% recommendation score
“Everyone was helpful and answered my questions fully. As my car is almost 10 years old I was thinking of going local for service but will now bring it to Marshalls.”
96% recommendation score
“A very efficient service all round. Thank you”
96% recommendation score
“Staff all helpful and polite. I would have expected a better car valet on completion of service. Thank you.”
96% recommendation score
“Great team of experts”
96% recommendation score
“No”
24/07/2016