95% recommendation score
“Very helpful, very good service overall excellent people skills.”
95% recommendation score
“Really nice people at first thought they were very polite people and i thought i was going to get a good job done with there brilliant and well trusted reputation Although this was not the case, after hearing many reviews of the garage all from OAP's.”
95% recommendation score
“A well run , honest and reliable garage . However I feel that little more time explaining the faults / customer contacts would benefit the clientele”
95% recommendation score
“Always helpful and well informed if further repairs are needed during service.”
95% recommendation score
“Good, reliable service.”
95% recommendation score
“Very pleased with the work done.”
7.
0 recommendations
“Always recommend the garage to all as they have been very helpful to me and the wife over the past year with both of our vehicles. Wesley the manager is very helpful indeed.”
8.
0 recommendations
“Tyre decided to pop on me just after setting off to work, pulled up, spoke to them, new tyre was fitted within 20 minutes and I was back on my way to work. Very helpful, friendly and quick”
9.95% recommendation score
“Good honest MOT and failed tyres fitted same day, included getting them in from a supplier.”
0 recommendations
“Excellent customer service and work done on time correctly”
0 recommendations
“Very good work, excellent”
0 recommendations
“As somebody who knows nothing about cars, all you want from a garage is honest, reliable services. Brookside Garage are both of these and more. They are very reasonably priced, and whenever I go in there they explain everything in full detail and provide”
13.
0 recommendations
“Appalling. Couldnt even put a tyre on properly.Caused me a great deal of stress and an accident when a tyre came off two weeks after having it replaced. Terrible job. Mechanic mustve been high.
Didnt resolve the issues my car developed. I ended up having to sell my car.”
0 recommendations
“Very disappointed that didn't do what had been promised/ booked in for, and seemingly unable to keep a customer informed during the process.”
0 recommendations
“I wanted to book an MOT and a service. I found the garage for service and parts a most unwelcoming place. There was no reception desk, merely a sign saying"wait here and someone will come out to you. I enquired about the types of service available and wan”
16.
0 recommendations
“Auto service centre was really helpful i will continue to use them ,Thank you for your service .ian”
0 recommendations
“Excellent garage, very friendly and helpful staff. Work carried out was to a high standard. Would definitely recommend.”
82% recommendation score
“Car is 6months old slight rattle coming into car,booked into Vertu no problem, took it in on prescribed day left it with them for the day, got updates through day, picked car up when I was told it would be ready for collection,speedy helpful explanation o”
82% recommendation score
“Dealt with promptly, courteously and efficiently”
87% recommendation score
“An absolute breeze dealing with the staff at this branch. Easy to book appointment on the app. Good follow up from Customer Services department when I had a query. Harvey friendly and professional on dropping the car off in the morning, excellent communication with the video progress email from Tom Mulligan and then a lovely lady on reception (sorry didn't get name!) on collecting the car when ready. Excellent service all round!”
23/02/2016