“Fine MOT service in itself, however, something was replaced without my knowledge so I was therefore just expected to pay extra when I came to collect my car!”
“I have used Gates for a few years now on the Lexus LS we now have the new XJL and Andrew is only too willing to help. Very highly skilled and trusting.”
“Friendly, approachable and professional staff. Sensitive to customer's needs”
“Friendly, helpful and efficient service. Can be trusted both when evaluating tyre wear and providing a price”
“Friendly, helpful and quick turnaround”
“Was stuck with a blown tyre, luckily for me the lads were behind in the mobile unit to help a damsil in distress haha”
“Excellent service throughout & good guys!”
“Professional service, high standard of work and great customer service.”
“Excellent service, always friendly helpful and honest.”
“Felt looked after and I trusted the chap who dealt with me. I trusted that he gave me the best price and he was really personable and great.”
“Quick hassle free service”
“Great service although was told it would be about half an hour and was about 90 minutes”
“Fast and friendly”
“My daughters at was booked in for an MOT on Thursday 20/2/2020. It was booked in for 8.30am. I was told they do not do Mot?s on site at the moment and that it would be taken to a nearby garage. I could have done this myself had I been told! Then, when I finally do get a phone call to say the car passed humour needed two new tyres at a cost of £224.75 that it would be ready in 45 minutes to collect. I waited one and a half hours in the office for it to be ready – having already given them one hour from the phone call.
I read the MOT certificate and it mentioned that one tyre might need replacing – it was an advisory not a necessity! No idea why they replaced the 2nd tyre!
I am very angry with your company for ripping me off and I will not be using them again.”
“Tyre fitted nice and cheap quick service decent quality products”
“Pleasant and efficient service”
“Fitted new tryes and sugested a wheel tracking correction.”
“Excellent Service”
“Great service – Used Tavistock Tyres Tyres after suffering a blow out from a pot hole. The guys at Protyre gave good advice over the 'phone prior to turning up. They checked the alloy first before fitting a new tyre and found it was buckled , suggested this would be okay as a spare, took the tyre off from the spare changed them all around free of charge. Bought two new front tyres and had to have the front tracking reset after a free test. Very happy with the service.”
“Very well run branch knowledgable and helpful and courteous”
20/02/2020