“Booked my car in for a minor repair under warranty but sales assistant tried to con me into an oil change with filter and labour, using old fashion tactic's to take money from me £130.00.
I had been told my engine oil level was to high ??,then she came back later with my engine oil is degrading, O M G.
This was the same garage that serviced my car in April, I refused to pay, the manager came, he said the warranty on cars means nothing. O M G.”
“It is always a satisfactory experience visiting this garage. Very efficient and very friendly.”
“Friendly, efficient and professional. Will definitely make this my go to car doctor.”
“this is first time of using this garage and i was very impressed with information given about problem with my car /communication /and friendly member off staff.”
“this is first time of using this garage and i was very impressed with information given about problem with my car /communication /and friendly member off staff.”
“Fantastic service and the staff always help… Totally recommend”
“Car was booked in for an MOT and to have a fault with air conditioning sourced and fixed. Call back re MOT came at 15:40 (from an 08:10 drop off!) detailing issues the car had failed the test on. The verbal report on this included being told that a pair o”
“All good, just forgot to stamp the log book. One phone call and it has been picked up and sorted.”
“I requested my first service 2000 miles early. I felt 12,000 miles was a too long to wait for a first oil change. The garage replaced the oil and filter along with the cabin filter. This was not required according to the schedule. I did not mind. But what”
“Very happy with my experience. This is the second new car I have bought from Ian Grieve and I wouldn't hesitate to either recommend them, or go back for my next renewal.”
“Had an enjoyable experience picking up a new car. Everything thoroughly explained and offered good deal on old car.”
“Helpfull, good showroom.”
“well received and kept in touch with what was going on and what was needed to complete my service”
“Excellent team working there. All very friendly and helpful. David Benwell had everything ready for our arrival.”
“The people were were really helpful and i had to be at work for that afternoon they put my car in for a servise 1st thing in the morning and got it back in plenty time for my work in the afternoon”
“On top of the already pricey 2nd service, I was informed that both my front and rear breaks were in need of serious attention. This I might say, on a 2 year old XV with only 5,000 miles on the clock. The initial quote of £377,00 was then elevated by the”
“made very welcome, Mr G Fraser explained in detail every about the vehicle, he was friendly and come over as very professional.”
“Service staff were very accommodating and informative. Contact was made in a timely fashion, as was the work. Very efficient.”
“Very good experience. Friendly, helpful but non-pushy salesman gave all the information I needed and I felt very happy with the overall sales process”
David McArthur 04/02/2020