88% recommendation score
“Excellent”
88% recommendation score
“Car was booked in for an MOT and to have a fault with air conditioning sourced and fixed. Call back re MOT came at 15:40 (from an 08:10 drop off!) detailing issues the car had failed the test on. The verbal report on this included being told that a pair o”
88% recommendation score
“Had an enjoyable experience picking up a new car. Everything thoroughly explained and offered good deal on old car.”
88% recommendation score
“Reported a fault with my car. Took my car in for an ispection to look at the fault i reported then waited weeks for any response. Phoned several times and never had my calls returned. Five weeks after reporting the fault it was fixed.”
88% recommendation score
“Service staff were very accommodating and informative. Contact was made in a timely fashion, as was the work. Very efficient.”
88% recommendation score
“Very good experience. Friendly, helpful but non-pushy salesman gave all the information I needed and I felt very happy with the overall sales process”
88% recommendation score
“I requested my first service 2000 miles early. I felt 12,000 miles was a too long to wait for a first oil change. The garage replaced the oil and filter along with the cabin filter. This was not required according to the schedule. I did not mind. But what”
88% recommendation score
“All good, just forgot to stamp the log book. One phone call and it has been picked up and sorted.”
88% recommendation score
“Car was ready when stated, washed and vacuumed”
88% recommendation score
“A well stocked dealership where we were able to see colours on vehicles and examine , hands on, other model variants.The sales team were professional, listened to our needs and weren't pushy.”
88% recommendation score
“I have been dealing with Mike and his team at ian Grieve for the last 3 years. Their service throughout has been exemplary and a credit to the Subaru brand.”
88% recommendation score
“Very Friendly staff”
88% recommendation score
“Friendly prompt service – and access to wifi – what more could I ask for :)”
88% recommendation score
“All well, but have had a problem because one of the new tyres you put on, has a slow puncture. The rubber going around the valve was ripped. We noticed it and thought you just hadn't blown the tyre up properly. My husband took the car to our local gar”
88% recommendation score
“I only do a small annual mileage and had not had my Outback serviced for 2 years. At my last MOT (not carried out by a Subaru dealer due to cost) it was identified that the front brake pads were close to needing replacement. I therefore wanted a Subaru de”
88% recommendation score
“Fitted me in at very short notice to look at warning light for Diesel Particulate Filter.Excellent service … as usual.”
88% recommendation score
“Efficient timely good experience”
88% recommendation score
“Friendly helpful service mainly from Mike.”
88% recommendation score
“Was well looked after by all at Ian Grieve (Falkirk) during my 2 or 3 recent visits.I received updates from the sales team leading up to collecting my new vehicle. I will recommend Ian Grieve to my friends and colleagues.”
88% recommendation score
“Had an enjoyable experience picking up a new car. Everything thoroughly explained and offered good deal on old car.”
Sue Campbell 13/04/2021