Garage reviews in Crawley Down

“My 2012 car has been serviced by them continually under a service plan. Last year the battery was Problematic. So on their advice had a new battery fitted. The problems restarted this year so I asked them to look at the battery during my regular service in April. They refused to replace it under the warranty plus, then did more work than I authorised from the quote including the battery which I then had to pay for. Do not use this garage.”

Janet Jasper 26/04/2021

From 22 surveys
99% recommendation score

“Have used pats garage for many years and always been pleased with standard of service and workmanship”

14/03/2016

From 22 surveys
99% recommendation score

“Pats garage has been servicing my car for a few years now and overall ver satisfied with the staff and he garage . my family uses the too .. they will collect and deliver the car when i am not able to get o them…..”

15/08/2016

From 22 surveys
99% recommendation score

“Brilliant garage. They take the time to explain and show your problems whereas Kwik Fit are crooks and just want their bonus. Pat's Garage are not patronizing or full of 'tech talk'. They gives real customer service”

13/03/2017

From 22 surveys
99% recommendation score

“Have used this garage for a number of years as they are reliable, trustworthy & efficient”

14/01/2016

From 22 surveys
99% recommendation score

“Always very friendly and helpful service. They keep me informed of any issues and explain fully any particular issues that arise.”

19/04/2016

From 22 surveys
99% recommendation score

“I have been using Pat's Garage for many years now and am always satisfied. They are trustworthy, communicative and friendly.”

23/02/2016

From 22 surveys
99% recommendation score

“I have no intention of changing my garage choice – you can't improve on perfection. Brilliant Customer Service and 1st Class workmanship.”

31/01/2016

“Very professional and friendly”

Salem Zughaid 10/05/2018

From 5 surveys
100% recommendation score

“The service work and software update required, due to a Honda recall, was carried out in The time specified and to my satisfaction.”

John Slugocki 04/10/2022

From 5 surveys
100% recommendation score

“A trouble-free booking experience by professional and courteous staff. I was also able to hire a courtesy car for the day which was useful for me.
With a free wash 'n'vac thrown in, this is how a business should treat its customers.”

Richard Drayson 25/06/2023

From 5 surveys
100% recommendation score

“Excellent efficient service by Gatwick Honda once again. Very convenient to have car picked up and dropped off. Complete confidence in their business process, kept me updated at all times by telephone and video. This level of customer service is very rare these days, did exactly what was asked, smoothly and efficiently in a timely manner, and service with a smile. Would absolutely recommend.”

Jane Ashman-Wells 13/07/2023

From 5 surveys
100% recommendation score

“always great service down at Gatwick Honda, from getting the car booked in , to dropping off and collecting afterwards”

Matt Riddle 29/08/2023

“My comment is that the Customer Service at Kipling West Green is First Class five star. See also my last survey”

14/01/2020

“Very friendly and professional, had a nightmare with a blown tyre and they helped in no time at all.
Felt I?m very good hands and they were a lucky find I think.”

16/01/2018

“Very very helpful team at Kipling Motorist Centre added polite easy to talk to and and always trying to help you”

21/01/2020

“They were very helpful, informative and also looked happy in their work. I would definitely go there again.”

20/08/2017

“Tyres were fitted nice and quick. Very friendly service from everyone encountered”

23/04/2018

“They were friendly, efficient and were very accommodating to my needs as a customer. I'd 100% use them again and I'm sad that I hadn't found them sooner. They were also very reasonably and competitively priced.”

20/06/2018

“Always use them – local, friendly and reliable and also good value for money”

09/12/2019