Garage reviews in Otley

“I was booked for a couple of tyres and could not locate my wheel lock key. When I asked where the most common place people forget that they have left the key two members of staff leapt into the car and searched it all over – most impressive! It was not th”

24/05/2016

“Happy with you guys!”

24/11/2018

“Gareth & the team always go out of they're way to fit me in especially as I am always late to book!
They are friendly & approachable, give great advise & I know it's a garage I can rely on.
As a woman with zero mechanic skills it can be difficult to find a garage that I can trust!”

28/04/2017

“Needed a Tyre check to tell me if my tyres were all legal,drove in and was pleasently greeted by the gentelman at the counter who quickly arranged for them to be checked..This was done and I needed 1 tyre which was very quickly fitted.”

13/02/2017

“Just called into your Horsforth branch as I needed two new front tyres, was told they were in stock and as they were busy I'd have to wait around 45 mins before tyres could be fitted. Think they were fitted and paid for in around 30 mins so really good service provided”

20/09/2017

“I have been going to Alba Tryes in Horsforth Leeds, for many years. They are always helpful, and usually manage to fit me in. I rarely have to return because they are too busy to see me when I turn up. If a tyre has to be ordered it can usually be sourced the same day.”

03/07/2018

“The guys fitted me in even though they were chocka block as my tyre was punctured so badly it couldn?t be driven on – they went totally out of their way to help and fitted a new tyre for me within a couple of hours even though they were fully booked. Great service!”

09/08/2018

“Gareth and team couldn't be more helpful and knowledgable. The have a professional manner and they give great customer service. I have been using them for about 4 years and I sing their praises to friends. I would hesitate to recommend them to others”

09/07/2017

“Had a flat tyre not sure why, took it in amazing customer service friendly quick. To be honest I know very little about cars and they could have charged for a new one but they repaired it! All in 20 minutes”

Mark Atherton 26/02/2021

“Ended up at the garage in an emergency state of a flat tyre. Took from 8:45am until 5pm to get a new tyre on my car, this was because the tyre was out of stock and had to be ordered in. I would of given excellent in rating had the tyre been in stock.”

04/12/2018

“Excellent service always received from Alba Tyres in Horsforh. They gave me great advice on which tyres would be best for my TT and I got them at a very reasonable price. The tyres were fitted efficiently and I didn't have to wait long to get my car back.”

23/03/2017

“I have gone in twice for a punctured tyre. The staff are always welcoming and friendly. They always tell you what your options are and don't treat you like an idiot. Both times my tyre was changed quickly and I was on my way in no time.”

01/02/2017

“Garage manager rude and obnoxious.
Had to drive car in and reverse my own car out of a very tight gap. I don't mind but other people would and in all my years of driving I have never had to do that at any Garage I have visited.

Honestly don't think any of the staff wanted to be working as it was in between Christmas and New Year but they should complain at their own management not their customers!

I won't be returning.”

27/12/2019

“Gave good advice about the quality of tyre I needed, which was not the most expensive option. So often companies try to squeeze the maximum money out of a customer and in so doing lose trust. On a previous visit ( for a different issue) Alba told me the work I was contemplating was not necessary. So I feel Alba can be relied upon to be honest and impartial.”

08/03/2019

“When booking my wife's car in for MOT and service, the man on the phone was very polite and booked the car in at quite short notice on the day and time I required. On the day itself, the same man called me to inform me of the recommended repairs which I agreed to do and gave me a price which was exactly what I paid on completion of the work.”

17/01/2020

“Alba Tyres in Horsforth and Gareth and his team have looked after my cars for many years and have without doubt given the best service, amazing help and advice, every time I have been there.
Gareth runs a great depot and is fantastic with his team and have heard him get only the best for the customer and this is why we keep going back.”

01/04/2019

“Team ordered a tyre in the morning, fitted late afternoon and stayed after normal finish to finish tracking adjustment. Then spent some time figuring how to put the car jack back together – I had struggled with it and Ford instruction manual was abysmal. Very grateful.”

24/09/2017

“Two great experiences led by Gareth
First time after a valve problem post 4 tyre fitting, he came out to my place of work ( after hours) to sort it.
Secondly after a split tyre due to a pot hole, when the depot was packed, he made time to sort this out for me knowing I would struggle to get home.
Brilliant service from him and his team”

01/12/2017

“I arrived at the garage with a punctured tyre and my 2 year old and 11 month old grandkids in the car. The manager in the garage attended to us straight away, checked out the tyre and directed us to a coffee shop (at my request!) where I could get something for the children whilst the tyre was changed. It was completed in excellent time and was good value.”

23/03/2018

“Having burst my front tyre leaving it beyond repair, I took my car to Protyre in Horsforth. Unfortunately they did not have the tyre I required, but ordered one straight away, which would arrive early the following (Saturday) morning. I was under pressure as I was driving to Scotland on the Saturday. The tyre was delivered and fitted exactly as promised.”

23/08/2019