What can I do about car bodywork defects?
What can I do about car bodywork defects? Bodywork defects on a vehicle may arise due to the following...
What do I do if I have a complaint about a repair conducted by a business appointed by my insurance company?
What do I do if I have a complaint about a repair conducted by a business appointed by my insurance...
What if I can’t afford to pay for repairs done on my car?
What if I can’t afford to pay for repairs done on my car? If pre-agreed repairs have been carried out...
What happens if the parts I wish to see have already been disposed of?
If you haven’t notified a garage that you wish to keep old parts from your car once they have been...
Can I keep any parts that have been removed from my car during a service or repair?
As the owner of the vehicle, you are entitled to keep any parts that are removed from your car during...
How do I submit a case to The Motor Ombudsman?
How do I submit a case to The Motor Ombudsman? If you have a complaint about a business, for...
What do I do if my garage is taking too long to fix my car?
What do I do if my garage is taking too long to fix my car? Under the Consumer Rights Act...
What should I do if I’m unhappy with the garage’s work on my car?
What should I do if I’m unhappy with the garage’s work on my car? Under the Consumer Rights Act 2015,...
When does my car need a service?
When does my car need a service? Servicing schedules vary from vehicle to vehicle, so if you are unsure of...
Where shall I get my MOT done?
You must use an approved MOT Test Centre for your annual MOT test. This may be an Independent Garage of...
