Does my car have any car recall or safety issues?
Recalls are overseen by the DVSA and you can contact their safety branch if you have a safety concern on 0117 954 3426 – alternatively you can check if you have an outstanding recall on your vehicle here.
If you think that the issue on your vehicle is safety-related, and there is currently no recall for it, you can log it with the DVSA here.
How to submit a dispute to The Motor Ombudsman
The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses.
Before you submit a dispute to us, firstly please ensure you have taken a look at the information about our process on the resolve a dispute page.
If you are ready to submit your dispute, you can find the relevant form to complete on our case creation page.
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