Does my car have any car recall or safety issues?
Recalls are overseen by the DVSA and you can contact their safety branch if you have a safety concern on 0117 954 3426 – alternatively you can check if you have an outstanding recall on your vehicle here.
If you think that the issue on your vehicle is safety-related, and there is currently no recall for it, you can log it with the DVSA here.
Not found the answer you require?
The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses. If this article has not answered your questions and if you have a complaint about a business please visit our complaints page to find out what to do next.
If you wish to escalate your complaint to a formal complaint please visit our case creation page.
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