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  4. Does my car have any car recall or safety issues?

Does my car have any car recall or safety issues?

Recalls are overseen by the DVSA and you can contact their safety branch if you have a safety concern on 0117 954 3426 – alternatively you can check if you have an outstanding recall on your vehicle here.

If you think that the issue on your vehicle is safety-related, and there is currently no recall for it, you can log it with the DVSA here.



How to submit a dispute to The Motor Ombudsman

The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses.

Before you submit a dispute to us, firstly please ensure you have taken a look at the information about our process on the resolve a dispute page.

If you are ready to submit your dispute, you can find the relevant form to complete on our case creation page.

Submit a dispute


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