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What can I do about corroding alloy wheels?

 

You may have corroding alloy wheels if they show signs of pitting, flaking, scratches or rust caused by a manufacturing defect or kerb damage.

 

If you are unhappy with the condition of your car’s alloy wheels, you may wish to contact the seller of your car to repair the issue under your sales contract in line with the Consumer Rights Act 2015, if it has been less than six years since you bought the vehicle.

 

Alternatively, you may wish to have it repaired by the manufacturer under the warranty, if the policy is still valid. In either case, you should contact the appropriate business by submitting a formal complaint in line with their dispute resolution procedure.

 

If you are unhappy with the final response from the business, or more than eight weeks has passed since raising the complaint with them, you may escalate the complaint to The Motor Ombudsman for further investigation.

 

Our adjudication outcome (i.e. whether it is in favour of the business or consumer), will be based on the cause of the fault. Therefore, if the evidence doesn’t show that the fault is caused by a manufacturing defect, or that it existed at the point of sale, we may not uphold your complaint.

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