What can I do if I have a dispute with Audi UK?
Audi UK prides itself in being able to deliver outstanding customer service, however they understand that customers are sometimes left dissatisfied by their actions.
If you have a complaint about the actions of Audi UK, including poor advertising by the manufacturer, then the Audi UK complaints procedure can be found here.
If you are unhappy with the final response from Audi UK, or more than eight weeks has passed since raising the complaint with them, you may escalate the complaint to The Motor Ombudsman for further investigation. Audi UK is accredited to The Motor Ombudsman’s New Car Code.
If the issue is with an Audi dealership about a car purchase or service or repair, you should try to resolve the issue with the business directly and not the Audi UK head office.