I was mis-sold my car, what can I do?
If you think that your car has been mis-sold, for example you haven’t been informed about its previous history or it has more miles on the clock than you expected, you should first make a formal complaint to the seller of your vehicle detailing your reasons for why you think the vehicle has been mis-sold and what you would like them to do to put things right for you. If you’re unable to resolve the matter directly with the seller, you can then contact The Motor Ombudsman.