The TMO Team Here you can find out more about The Motor Ombudsman management team. ConsumersBoard of directors ConsumersAdjudicators and Ombudsmen ConsumersADR Officials Find your nearest businessThe Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Codes of Practice Your Postcode / Location* Distance* Select distance…Within 1 mileWithin 5 milesWithin 10 milesWithin 20 milesWithin 30 milesWithin 40 milesWithin 50 miles Brand / Make Select brand / make… Search Information Hub Motoring Advice 7 Min ReadCan you get a refund from a car dealership for a faulty vehicle? Your rights explained Motoring Advice 6 Min ReadAre car reservation fees refundable? Car reservation fees explained Press Releases 5 Min ReadTMO welcomes Changan Automobile UK to its New Car Code Case Studies 3 Min ReadHatchback paint chips Useful Information ConsumersRate a business ConsumersFAQs ConsumersResolve a complaint