Welcome to The Motor Ombudsman

The Motor Ombudsman is the automotive dispute resolution body. Fully-impartial, it is the first ombudsman to be focused solely on the automotive sector, and self-regulates the UK’s motor industry through its comprehensive Chartered Trading Standards Institute (CTSI)-approved Codes of Practice.

Over 7,500 businesses, are accredited to one or more of the Codes covering new cars, sales, vehicle warranties, and servicing and repair. These drive even higher standards of work and service, and give consumers added protection, peace of mind and trust during the vehicle purchase and ownership experience.

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Committed to The Motor Ombudsman Trading Standards approved Code of Practice


November 7, 2016

News & Views

Meet The Motor Ombudsman at Mechanex, Sandown Park!

News & Views
Following last week’s launch of The Motor Ombudsman, the automotive dispute resolution body will be exhibiting for the first time at the Mechanex trade show at Sandown Park in Esher (Surrey) from 08 – 09 November 2016. Visitors to the UK’s largest independent aftermarket exhibition will be able to speak to representatives from The Motor … Continue reading "Meet The Motor Ombudsman at Mechanex, Sandown Park!"
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October 25, 2016

Motoring Advice

Economical Driving Tips

Economical Driving
As tax increases and oil prices conspire to raise the cost of fuel further, The Motor Ombudsman has compiled a selection of economical driving and fuel saving tips to help you get maximum mileage out of your tank. Regular servicing of your vehicle is essential to ensure maximum operational efficiency. Oil grades can play a … Continue reading "Economical Driving Tips"
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In Partnership with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.