The Motor Ombudsman continues to support consumers and businesses during the COVID-19 pandemic.

Welcome to The Motor Ombudsman

The Motor Ombudsman is the automotive dispute resolution body. Fully-impartial, it is the first ombudsman to be focused solely on the automotive sector, and self-regulates the UK’s motor industry through its comprehensive Chartered Trading Standards Institute (CTSI)-approved Codes of Practice.

Over 7,500 businesses, are accredited to one or more of the Codes covering new cars, sales, vehicle warranties, and servicing and repair. These drive even higher standards of work and service, and give consumers added protection, peace of mind and trust during the vehicle purchase and ownership experience.

Find your nearest garage

Committed to The Motor Ombudsman Trading Standards approved Code of Practice


July 13, 2021

News & Views

Vauxhall owner wins £500 worth of Lifestyle Vouchers

News & Views
Vauxhall owner wins £500 worth of Lifestyle Vouchers in Q2 prize draw   Neil from Inverness has been named as the lucky winner of £500 in Lifestyle Vouchers after leaving a review and rating of Anderson Clark Motor Repairs on The Motor Ombudsman’s online Garage Finder during the last three months.   The Vauxhall owner … Continue reading "Vauxhall owner wins £500 worth of Lifestyle Vouchers"
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June 15, 2021

News & Views

TMO poll reveals tyre checks are not left behind by car users

Press Releases
Motor Ombudsman poll reveals tyre checks are not left behind by car users before a summer staycation   An online YouGov study commissioned by The Motor Ombudsman has revealed that over three quarters of car users (77%) would personally check or have someone in their household look at the condition of their vehicle’s tyres prior … Continue reading "TMO poll reveals tyre checks are not left behind by car users"
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Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.