Is mediation confidential for all parties involved?
Yes, all information discussed and provided is always confidential, and will only ever be accessed by The Motor Ombudsman’s in-house mediation team.
10-YEAR ANNIVERSARY: The Motor Ombudsman marks a decade of the Vehicle Sales Code
Yes, all information discussed and provided is always confidential, and will only ever be accessed by The Motor Ombudsman’s in-house mediation team.


