Case Studies

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent case studies of how we have helped.

Case Studies

February 27, 2018

Vehicle Warranty Products

Loss of power

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February 27, 2018

New Car

A rusting car

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February 27, 2018

Vehicle Sales

Car charging confusion

Case Studies
The consumer’s issue: “The dealership sold us an electric car. We didn’t have many requirements beyond the basic specification of the test drive vehicle, but did specifically ask prior to order to have the ability to plug into a car charger at a specific location that I visit regularly for work without cost. A photo … Continue reading "Car charging confusion"
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February 27, 2018

Service & Repair

Engine malfunction warning

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