Vehicle Sales

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Sales Code case studies of how we have helped.

Case Studies

November 7, 2018

Vehicle Sales

Oval piston boreholes

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November 6, 2018

Vehicle Sales

Mileage discrepancy claim

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October 2, 2018

Vehicle Sales

Van knocking noise

Case Studies
The consumer’s issue: “I bought a brand new van, and after nine months, I returned the vehicle to the seller due to a loud knocking noise which could always be heard. The van went back to the business on a number of occasions until I eventually decided that I wanted a replacement vehicle because I … Continue reading "Van knocking noise"
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October 2, 2018

Vehicle Sales

PCP agreement dispute

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September 10, 2018

Vehicle Sales

Electric vehicle purchase

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September 10, 2018

Vehicle Sales

Campervan delivery delay

Case Studies
The consumer’s issue: “I ordered a campervan in November, which was due to be delivered in March ready for spring and summer use. After periods of poor communication, I am informed that it would now be late August for the delivery, thereby causing me losses due to pre-booked holiday costs, depreciation and wear on my … Continue reading "Campervan delivery delay"
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September 4, 2018

Vehicle Sales

Used car gearbox fault

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