Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Sales Code case studies of how we have helped.
March 6, 2018Case Studies
The consumer’s issue: “I bought a car in March 2015. I had two previous vehicles, one of which was rejected by myself, and the other rejected by the dealership, due to issues with the paint. The most recent vehicle is now experiencing the same defect. I would therefore like the dealership to buy back the … Continue reading "Paint defect rejection"Read more