Vehicle Sales

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Sales Code case studies of how we have helped.

Case Studies

September 10, 2019

Vehicle Sales

Repeated TPMS light

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August 12, 2019

Vehicle Sales

Engine ticking noise

Case Studies
The consumer’s issue: “I took my car to my local garage as I heard a ticking noise from the engine, which gradually got worse. They advised I should visit the franchised dealership to have the issue resolved, indicating it was a major problem. The business said that I needed a new engine at a cost … Continue reading "Engine ticking noise"
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August 12, 2019

Vehicle Sales

Defective brakes claim

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July 24, 2019

Vehicle Sales

Two-year-old DPF claim

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July 24, 2019

Vehicle Sales

Tyre and brake replacement

Case Studies
The consumer’s issue: “I purchased my car from the business in April 2018 and was informed that the vehicle was inspected prior to the sale. Four months after buying it, I needed to replace three tyres and a brake pad. I am unhappy as the inspection sheet shows the vehicle was inspected two months prior … Continue reading "Tyre and brake replacement"
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