Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Sales Code case studies of how we have helped.
Vehicle Sales
August 12, 2019
Vehicle Sales
Engine ticking noise
Case StudiesThe consumer’s issue: “I took my car to my local garage as I heard a ticking noise from the engine, which gradually got worse. They advised I should visit the franchised dealership to have the issue resolved, indicating it was a major problem. The business said that I needed a new engine at a cost … Continue reading "Engine ticking noise"
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July 24, 2019
Vehicle Sales
Tyre and brake replacement
Case StudiesThe consumer’s issue: “I purchased my car from the business in April 2018 and was informed that the vehicle was inspected prior to the sale. Four months after buying it, I needed to replace three tyres and a brake pad. I am unhappy as the inspection sheet shows the vehicle was inspected two months prior … Continue reading "Tyre and brake replacement"
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