What is a distance sale?
What is a distance sale? A distance sale is defined as when a customer buys a product, such as a...
What UK legislation governs distance sales?
What UK legislation governs distance sales? The UK legislation that covers the process of distance selling is called the Consumer...
I have a dispute regarding a distance sale. Is this something that The Motor Ombudsman can look at?
I have a dispute regarding a distance sale. Is this something that The Motor Ombudsman can look at? Yes, distance...
How do the Consumer Contracts Regulations differ to the Consumer Rights Act 2015, and do car buyers have the same rights under the two pieces of legislation?
How do the Consumer Contracts Regulations differ to the Consumer Rights Act 2015, and do car buyers have the same...
If I pay a deposit over the phone or online to reserve a car that I have only ever seen a picture of, is this is classed as a distance sale?
If I pay a deposit over the phone or online to reserve a car that I have only ever seen...
I wasn’t aware that my car purchase was a distance sale. Should the seller have told me when the vehicle was delivered, and does this affect my rights?
I wasn’t aware that my car purchase was a distance sale. Should the seller have told me when the vehicle...
If I order and purchase a car online and have it delivered to my home, can I return the vehicle if I don’t like it, even if there’s nothing wrong with it?
If I order and purchase a car online and have it delivered to my home, can I return the vehicle...
If I wish to return a car within 14 days, can I still use it once I have notified the seller that I no longer want it?
If I wish to return a car within 14 days, can I still use it once I have notified the...
If I order and purchase a car online and collect it from the seller’s premises, can I still return the vehicle if I don’t like it?
If I order and purchase a car online and collect it from the seller’s premises, can I still return the...
Will my refund be subject to any deductions, even if I have driven the car (e.g. 500 miles) before notifying the seller within the first two weeks of ownership that I wanted to return it?
Will my refund be subject to any deductions, even if I have driven the car (e.g. 500 miles) before notifying...
