What can I do about recurring warranty repairs that don’t solve the problem?
Under the Consumer Rights Act, you need to give the seller the ‘one shot’ at repair. If the repairs are not resolving the issue and you no longer wish to have the car mended under your vehicle’s warranty, and it has been less than six years since you bought the vehicle, you may wish to ask the seller to provide you with a like-for-like replacement car or a refund.
The refund may be subject to a deduction for use, generally between 25p to 45p per mile, if the request is made after the first 30 days of purchase.
