Can I claim compensation?
Unlike a civil court, The Motor Ombudsman’s adjudication service does not award compensation for losses which are not easily quantifiable such as loss of earnings, inconvenience or stress.

If you have suffered a demonstrable financial loss due to the actions of an accredited business, we can instruct the business to refund the money – but we would not stipulate an amount of general compensation. We tend not to make financial awards for things that cannot be easily quantified as stated in our enquiry form under “Adjudication Terms of Use”.