Used Cars

The Motor Ombudsman’s Used Car Buying Guide

Whether you’re a first-time buyer or an experienced enthusiast, the process of purchasing a used car can present both excitement and challenges, and it’s crucial to arm yourself with the right knowledge and tools to able to make an informed decision.

The Motor Ombudsman’s #DrivingDecisions Used Car Buying Guide has been designed to outline some of the key considerations to take into account when looking to buy a second hand vehicle. Please note that this guide is fully impartial, and has been designed to complement your own research.

To download and save down the full guide as a PDF document, please click on the image below:


#DrivingDecisions covers the following subjects, and please click on the individual blue links below to download and save individual pages as a PDF from the guide:


Benefits: Key advantages of buying a used car


Shortfalls: Key drawbacks of buying a second hand model


Research: Doing your homework from the outset


Power: Choosing the right fuel type to meet your needs


Retailers: Buying from a franchise or independent car showroom


Deposits: Key considerations before making an initial payment


Test drives: Asking questions when out on the road


Warranties: Considerations for choosing an extended warranty policy once the vehicle manufacturer’s coverage has expired


Watch our ‘buying a used car’ video

Check out our short video below, where Bill Fennell, The Motor Ombudsman’s Managing Director and Chief Ombudsman, is interviewed by WSG Brand Ambassador, Ben Collins, on ‘what to look for when buying a used vehicle’.