TMO announces 2024 Star Award winners and runners-up

The Motor Ombudsman reveals the winners and highly commended entries for the 2024 Star Awards 

 

From nearly 3,300 nominations received by customers of Motor Ombudsman-accredited businesses – a new record for the competition, we are pleased to announce the winners and highly commended entries in each of the categories of our 2024 Star Awards, and the winner of our top prize – the National Garage Star Award.

2024 NATIONAL GARAGE STAR AWARD WINNER: 

Congratulations to AJ Fleetcare for winning this year’s Garage Star Award for the North and the overall National Garage Star Award for 2024.

Read the full press release here.

2024 GARAGE STAR AWARDS

THE NORTH 

  • WINNER: AJ Fleetcare (Leeds, Yorkshire)
  • HIGHLY COMMENDED: Keswick Motor Company (Keswick, Cumbria)
  • HIGHLY COMMENDED: Napoleon Garage (BD4) Ltd (Bradford, Yorkshire)

THE SOUTH

  • WINNER: Courtwood Car Services (Uxbridge, Middlesex)
  • HIGHLY COMMENDED: Bourne Road Garage Ltd (Dartford, Essex)
  • HIGHLY COMMENDED: Nick Locke, CMA General Manager (for Chingford and Northampton) at Bristol Street Motors Vauxhall Chingford (East London)

THE EAST

  • WINNER: Connor Smith, Sales Executive at Marshall Ford King’s Lynn (Norfolk)
  • HIGHLY COMMENDED: Crown Garage Honda (King’s Lynn, Norfolk)
  • HIGHLY COMMENDED: Wings ŠKODA Peterborough (Cambridgeshire)

THE WEST

  • WINNER: Dominic Bryan, General Sales Manager at Marshall Hyundai Worcester (Worcestershire)
  • HIGHLY COMMENDED: AP Auto Repairs (Helston, Cornwall)
  • HIGHLY COMMENDED: CM Motors (Helston, Cornwall)

THE MIDLANDS

  • WINNER: Luke Saunders, Sales Executive at Listers Honda Stratford-upon-Avon (Warwickshire)
  • HIGHLY COMMENDED: Car and Commercial Repairs Ltd (Nottingham, Nottinghamshire)
  • HIGHLY COMMENDED: Chris Jenks, Service Manager at R.C. Motors Ltd (Shrewsbury, Shropshire)

NORTHERN IRELAND

  • WINNER: Lisa Gormley, Service Manager at Donnelly & Taggart Renault (Ballymena, County Antrim)
  • HIGHLY COMMENDED: Donnelly Honda Belfast (Belfast, County Antrim)
  • HIGHLY COMMENDED: Roadside (Garages) Kia (Coleraine, County Londonderry)

SCOTLAND

  • WINNER: Anderson Clark Motor Repairs (Inverness, Inverness-shire)
  • HIGHLY COMMENDED: Brown Brothers (Peebles, Peebleshire)
  • HIGHLY COMMENDED: MacInnes Motors (Dingwall, Ross-Shire) 

WALES

  • WINNER: Garej Arwyn Cyf (Caernarfon, Gwynedd)
  • HIGHLY COMMENDED: Jamin Strickland at Cardiff Honda (Glamorgan)
  • HIGHLY COMMENDED: Ponthir Group Newport (Gwent) 

The winners for each of the eight regions will be put forward to win this year’s National Garage Star Award, which will be presented in-person at the Houses of Parliament in London.

2024 CUSTOMER SERVICE STAR AWARDS

VEHICLE MANUFACTURERS 

  • WINNER: Honda UK
  • HIGHLY COMMENDED: Alfa Romeo UK
  • HIGHLY COMMENDED: Genesis Motor UK

VEHICLE WARRANTY PROVIDERS

  • WINNER: Autoguard Warranties
  • HIGHLY COMMENDED: The Motoring Organisation
  • HIGHLY COMMENDED: Warranty First

Read the full press release here.

For more information about the Star Awards, please click here.