Accreditation to TMO
What does accreditation mean for businesses?
The Motor Ombudsman is the first and only ombudsman dedicated to the automotive sector. Thousands of businesses across the UK have gained accreditation to one of our Chartered Trading Standards Institute (CTSI)-approved Codes of Practice covering car sales, servicing and repairs, new car warranties and extended warranties . They offer clear-cut customer service expectations for car owners and a revenue opportunity for accredited businesses.
Knowing that you adhere to our CTSI-approved codes of practice gives customers confidence in you as a trusted, responsible business: a business that puts them first, always.
Benefits of joining
Vehicle Manufacturer Warranties
The New Car Code provides reassurance to motorists when they’re making what is likely to be one of their biggest lifetime purchases
Extended Vehicle Warranties
The Vehicle Warranty Products Code aims to drive up standards across a wide range of automotive warranty and insurance products.
Servicing and Repair
The Service and Repair Code commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.
Vehicle Sales
The Vehicle Sales Code provides reassurance to motorists during the vehicle purchasing process and is applicable to both main dealer and independent car retailers.
Useful Information
Accreditation can improve the revenue and reputation of your business
Accredited businesses have access to a range of benefits, from access to our dispute resolution and ombudsman service, added credibility with full use of the trusted Motor Ombudsman and CTSI-approved Code logo and access to training. Thousands of customers use our website to find a garage they can rely on meaning more potential business direct to you.
