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Normal Opening times
Our normal opening hours are between 9am to 5pm Monday to Friday, excluding bank holidays.
If you are a consumer and need information you can call 0345 241 3008* (option 1).
You can find out more information about our dispute resolution service and how to submit a dispute here.
You can check whether a service and repair or vehicle sales garage is accredited to The Motor Ombudsman by using our Garage Finder or click the link to check whether your new car manufacturer or vehicle warranty product provider is accredited.
You can find information and responses to our most frequently asked questions from within the “Consumer” area of our website.
If you cannot find the information you are looking for please try the following: