Refunds and Returns Resources
Explore our latest articles on refunds and returns, with practical guidance on when you can hand a car back or get your money back. From faulty vehicles and the 30-day right to reject to deposits and online purchases, find out what to do next.
Latest car refund and return guides
Read expert articles covering your rights to a refund or return, from rejecting a faulty car and claiming back a deposit to returning a vehicle bought online.
Read latest FAQs
Faults within the first 30 days
Find out what your options are if you discover a fault within 30 days of buying a car.
How to reject a new car
The steps to take if you decide to reject a new car you’ve bought.
New car refunds and replacements
Find out when you may be entitled to a refund or replacement for a new car.
Replacement car for unfixed faults
Whether you can ask for a replacement vehicle if a fault still hasn’t been put right.
