New and Used Cars Resources
Explore our latest articles on buying new and used cars, with practical guidance at every stage of the process. From test drives, history checks and deposits to faults, returns and disputes with sellers, find out what to look for and where you stand.
Latest new and used car guides
Whether you’re buying your first car or upgrading, our guides cover what to check before you buy, what to expect at handover and what to do if a problem comes up afterwards.
Read latest FAQs
What to do about a new car problem?
Found a fault with your new car? Here’s how to use your manufacturer’s warranty or your consumer rights to get it put right.
Faults within the first 30 days
Find out what your options are if you discover a fault within 30 days of buying a car.
What if a business can’t fulfill my order?
What you can do if a business is unable to supply the vehicle you’ve ordered.
Disputes with private sellers
Whether The Motor Ombudsman can help if you bought your car from a private seller.
